Shift Leader - Guest Service & Training

Albion; Molesey; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Pension

28 days paid holiday

High-street shopping discounts

Free shares

Free employee helpline

33% discount across all brands

20% discount for friends and family

Wagestream

Job summary

Albion is seeking a proactive Shift Supervisor to help run the pub site and welcome guests with warmth. You’ll lead a team, provide training, and model excellent service while upholding high cleanliness and safety standards in a busy Mitchells & Butlers venue.

Join Castle Pubs for a dynamic role with flexible shifts, generous staff discounts, pension, holiday entitlement, and access to Wagestream. If you’ve got pints of personality, we want to hear from you.

Qualifications

• Experience greeting guests and serving customers while leading a team.
• Ability to train team members.
• Commitment to high cleanliness and safety standards.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Skills

Customer service

Team leadership

Training teammates

Cleanliness & safety

Job description

Albion is seeking a proactive Shift Supervisor to help run the pub site and welcome guests with warmth. You’ll lead a team, provide training, and model excellent service while upholding high cleanliness and safety standards in a busy Mitchells & Butlers venue.

Join Castle Pubs for a dynamic role with flexible shifts, generous staff discounts, pension, holiday entitlement, and access to Wagestream. If you’ve got pints of personality, we want to hear from you.