Hospitality Shift Leader | Flexible Shifts & Team Coach

Mitchells & Butlers plc; Molesey; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Flexible shifts

Dining discount 33%

Friends & family discount 20%

Wagestream access

Pension

28 days holiday

High-street discounts

Free shares

Employee helpline

Job summary

Mitchells & Butlers plc, via Albion site, is seeking a Shift Supervisor to welcome guests and lead a frontline team on shift. The role emphasizes great service, staff training, and maintaining a warm, efficient pub environment.

You’ll be involved in running the site day-to-day, host duties, guest service, and coaching colleagues to deliver memorable experiences while upholding brand standards across Castle Pubs.

Qualifications

• Experience leading a hospitality team and delivering great service.
• Comfortable hosting guests and training staff.
• Willing to work flexible shifts.
• Punctual and reliable.

Responsibilities

• Welcome guests and deliver warm, friendly service.
• Supervise and train team on shift.
• Oversee day-to-day site operations and guest flow.

Job description

Mitchells & Butlers plc, via Albion site, is seeking a Shift Supervisor to welcome guests and lead a frontline team on shift. The role emphasizes great service, staff training, and maintaining a warm, efficient pub environment.

You’ll be involved in running the site day-to-day, host duties, guest service, and coaching colleagues to deliver memorable experiences while upholding brand standards across Castle Pubs.