Shift Leader — Flexible Schedules & Team Growth

FAQs; Sevington; On-site; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Promotions from within

Training programs

Recognition culture

Free meals

Flexible schedules

Vacation pay

Pension contributions

Career development

Sustainability initiatives

Job summary

Taco Bell Ashford is seeking a proactive Shift Manager to lead our team on a fast-paced shift, driving guest satisfaction and brand standards. You’ll coach Team Members, manage daily operations, handle complaints, and partner with the GM to improve profits and service quality.

With 1 year in hospitality or retail and some leadership experience, you will ensure food safety, staffing, and cash control while promoting Taco Bell’s culture and values.

Qualifications

• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred.
• Must be at least 18 years old.
• Accessibility to dependable transportation.
• Excellent communication skills, management/leadership and organisational skills.
• Attendance and punctuality.
• Promotes and champions Taco Bell's culture and values.

Responsibilities

• Execute the MIC (Manager in Charge) Routine to ensure customer needs are met.
• Oversee Team Members' Shift Excellence tasks and maintain clean appearance.
• Ensure food safety, quality, and order accuracy.
• Resolve customer complaints quickly and maintain positive relations.
• Provide regular feedback to the GM on Team Member performance.
• Assist with training and screening Team Members.
• Support Profit & Loss management through cash control, inventory, and labour management.
• Oversee product preparation, rotation, and holding times.
• Assist with facility maintenance and health and safety standards.

Skills

Leadership

Customer service

Communication

Cash handling

Time management

Problem solving

Job description

Taco Bell Ashford is seeking a proactive Shift Manager to lead our team on a fast-paced shift, driving guest satisfaction and brand standards. You’ll coach Team Members, manage daily operations, handle complaints, and partner with the GM to improve profits and service quality.

With 1 year in hospitality or retail and some leadership experience, you will ensure food safety, staffing, and cash control while promoting Taco Bell’s culture and values.