Shift Leader — Inspire Team, Own Great Service

Taco Bell/ Karali QSR; Chatham; On-site; GBP 22,000 - 30,000; Full time

Job summary

Taco Bell in Chatham is seeking a dedicated Shift Leader to oversee daily operations, train team members, and deliver outstanding customer service in a fast-paced environment. You will drive shift excellence, manage inventory, ensure food safety, and partner with the RGM to maintain costs and standards.

The role focuses on people development, operational efficiency, and creating a welcoming guest experience, while upholding brand values and safety guidelines.

Qualifications

• Experience leading restaurant teams and managing shifts.
• Excellent customer service and conflict-resolution skills.
• Strong communication and teamwork abilities.

Responsibilities

• Oversee daily shift operations and ensure Taco Bell standards.
• Train, supervise and develop team members for excellence.
• Ensure high levels of customer service and satisfaction.
• Manage inventory, food safety and portioning.
• Support the Restaurant General Manager with cost control and metrics.
• Maintain a clean, organized work environment and safety compliance.

Skills

Team leadership

Customer service

Communication

Problem solving

Job description

Taco Bell in Chatham is seeking a dedicated Shift Leader to oversee daily operations, train team members, and deliver outstanding customer service in a fast-paced environment. You will drive shift excellence, manage inventory, ensure food safety, and partner with the RGM to maintain costs and standards.

The role focuses on people development, operational efficiency, and creating a welcoming guest experience, while upholding brand values and safety guidelines.