Shift Leader: Drive Excellence in Fast-Paced QSR

Popeyes Louisiana Chicken UK&I; Watford; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

£1000 management refer a friend bonus

Flexible schedules

Free meals on shift

Discounts when not working

Gym + retail discounts

Tech scheme

Fast track management development

Job summary

Popeyes Louisiana Chicken UK&I is seeking passionate Shift Supervisors to run shifts, coach the team, and deliver outstanding guest experiences in a fast-paced environment.

You’ll lead from the front, supervise pre-shift briefings, ensure food safety standards, and drive performance across people, product, and service. The role offers flexible schedules, competitive pay, and a clear path into management.

Qualifications

• Experience as a Supervisor, Team Leader, or Shift Manager in a fast-paced environment (QSR or fast casual dining preferable).
• Lead-from-the-front mindset — you’re hands-on and support your team at all times.
• Passion for people — you know great results come from great teams.
• Confidence in managing standards, compliance, and food safety.
• Strong communication skills and the ability to motivate a team.
• Stay calm, organised, and focused in a busy environment.
• A hunger to grow and develop — this is your pathway into management.

Responsibilities

• Run your shift and lead the team to deliver Popeyes’ outstanding food quality, speed of service, and guest experience standards.
• Support your management team in hitting performance goals and driving results.
• Lead pre-shift briefings and keep your team aligned, focused, and energised.
• Be the role model — set the tone, keep standards high, and lead from the front.
• Create a fun, inclusive environment where both team and guests feel the energy.
• Coach, train, and develop your team — building future leaders.
• Ensure full compliance with food safety (HACCP), health & safety, and company standards.
• Take ownership of your shift performance — labour, flow, and service.
• Bring the fun and keep the energy high, the service smooth, and the culture poppin’.

Skills

Supervisor experience

People leadership

Communication skills

Food safety knowledge

Hands-on leadership

Job description

Popeyes Louisiana Chicken UK&I is seeking passionate Shift Supervisors to run shifts, coach the team, and deliver outstanding guest experiences in a fast-paced environment.

You’ll lead from the front, supervise pre-shift briefings, ensure food safety standards, and drive performance across people, product, and service. The role offers flexible schedules, competitive pay, and a clear path into management.