Shift Leader: Drive Service in a Dynamic Pub Team

Haven; Filey; Remote; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Up to 50% off on-park dining

20% discounts on Haven Holidays and in

In-store discounts

Job summary

Haven is seeking a Pub Shift Leader for the JD Wetherspoon team in the United Kingdom. You will lead assigned shifts to ensure smooth operations, motivate staff, and deliver exceptional guest experiences while maintaining food quality and safety standards.

The role requires strong leadership, communication, and flexibility to work weekends and holidays. Training and development opportunities are provided, including fully funded qualifications and exclusive team perks.

Qualifications

• Proven leadership/management experience in hospitality teams.
• Strong communication and guest-service focus.
• Attention to detail in food orders and service standards.

Responsibilities

• Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.
• Provide prompt, professional guest service, addressing complaints and special requests.
• Oversee food preparation, ensuring quality, taste, and compliance with standards.
• Maintain adherence to food safety, hygiene, and cleanliness regulations.
• Assist in training new team members on company policies and procedures.
• Participate in team duties while stepping up as the shift leader when assigned.

Skills

Leadership

Communication

Attention to detail

Flexibility

Job description

Haven is seeking a Pub Shift Leader for the JD Wetherspoon team in the United Kingdom. You will lead assigned shifts to ensure smooth operations, motivate staff, and deliver exceptional guest experiences while maintaining food quality and safety standards.

The role requires strong leadership, communication, and flexibility to work weekends and holidays. Training and development opportunities are provided, including fully funded qualifications and exclusive team perks.