Pub Shift Leader - Drive Service & Team Excellence

Haven; Filey; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

50% off dining

20% Haven Holidays discounts

Free facility access

Savings at national brands

Job summary

Haven in the United Kingdom is seeking a Pub Shift Leader to supervise daily operations, guide team members, and ensure outstanding guest service across busy service periods.

You will oversee food preparation, maintain hygiene standards, handle guest requests, and help train new staff. The role offers part-time/full-time seasonal hours with opportunities for progression and benefits within Haven’s Breath of Fresh Air culture.

Qualifications

• Strong leadership and communication skills.
• Detail-oriented, especially with food orders.
• Committed to high-quality, customer-focused service.

Responsibilities

• Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.
• Provide prompt, professional guest service, addressing complaints and special requests.
• Oversee food preparation, ensuring quality, taste, and compliance with standards.
• Maintain adherence to food safety, hygiene, and cleanliness regulations.
• Assist in training new team members on company policies and procedures.
• Participate in team duties while stepping up as the shift leader when assigned.

Job description

Haven in the United Kingdom is seeking a Pub Shift Leader to supervise daily operations, guide team members, and ensure outstanding guest service across busy service periods.

You will oversee food preparation, maintain hygiene standards, handle guest requests, and help train new staff. The role offers part-time/full-time seasonal hours with opportunities for progression and benefits within Haven’s Breath of Fresh Air culture.