Pub Shift Leader: Drive Service & Food Quality

Haven Holidays; Alnwick; On-site; GBP 15,000 - 18,000; Full time

Job summary

Haven Holidays is seeking a Pub Shift Leader to join our JD Wetherspoon team. You will lead assigned shifts with direction and motivation to deliver exceptional guest experiences and high-quality, fresh dishes.

Responsibilities include overseeing food preparation, ensuring safety and hygiene compliance, training new team members, and stepping up as shift leader when required. Flexibility to work weekends, evenings and holidays is essential.

Qualifications

• Experience as a hospitality Shift Leader, Team Leader or Supervisor in a restaurant, bar, pub or a JD Wetherspoon is preferred but not essential; training and support will be provided.
• Strong leadership and communication skills.
• Detail-oriented, especially when handling food orders.
• Committed to providing high-quality, customer-focused service.
• Flexibility to work weekends, evenings, and holidays as needed.

Responsibilities

• Provide prompt, professional guest service, addressing complaints and special requests.
• Oversee food preparation, ensuring quality, taste, and compliance with standards.
• Maintain adherence to food safety, hygiene, and cleanliness regulations.
• Assist in training new team members on company policies and procedures.
• Participate in team duties while stepping up as the shift leader when assigned.

Skills

Leadership skills

Communication skills

Attention to detail

Customer service focus

Flexibility

Job description

Haven Holidays is seeking a Pub Shift Leader to join our JD Wetherspoon team. You will lead assigned shifts with direction and motivation to deliver exceptional guest experiences and high-quality, fresh dishes.

Responsibilities include overseeing food preparation, ensuring safety and hygiene compliance, training new team members, and stepping up as shift leader when required. Flexibility to work weekends, evenings and holidays is essential.