Pub Shift Leader: Inspire Service & Quality

Haven; Spittal; On-site; GBP 1,102,000 - 1,929,000; Full time

Benefits offered by this job

50% off dining

20% Haven Holidays

Free facility access

Discounts on national brands

Job summary

Haven, in the JD Wetherspoon pub, seeks a Pub Shift Leader to head shifts, guide the team, and ensure top-tier guest service and food quality. You’ll lead with clear direction, manage duties, and uphold safety standards on busy service periods.

The role offers comprehensive training, progression opportunities, and staff perks, with weekend/evening shifts as needed. Apply to join a supportive team environment at Haven.

Qualifications

• Experience as hospitality Shift Leader, Team Leader or Supervisor in a restaurant, bar, pub or JD Wetherspoon preferred but not essential.

Responsibilities

• Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.
• Provide prompt, professional guest service, addressing complaints and special requests.
• Oversee food preparation, ensuring quality, taste, and compliance with standards.
• Maintain adherence to food safety, hygiene, and cleanliness regulations.
• Assist in training new team members on company policies and procedures.

Skills

Leadership

Communication

Detail-oriented

Flexibility

Job description

Haven, in the JD Wetherspoon pub, seeks a Pub Shift Leader to head shifts, guide the team, and ensure top-tier guest service and food quality. You’ll lead with clear direction, manage duties, and uphold safety standards on busy service periods.

The role offers comprehensive training, progression opportunities, and staff perks, with weekend/evening shifts as needed. Apply to join a supportive team environment at Haven.