Shift Leader: Customer-First Retail Team Lead

Tesco; Blythe Bridge; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prominent retail organization in Blythe Bridge is seeking a Shift Leader to manage store activities, ensuring an exceptional customer experience while coordinating the team. The ideal candidate will take ownership of operations, maintain store presentation, and support community engagement initiatives. This role requires strong communication, problem-solving, and leadership skills, with a commitment to creating a positive environment for both customers and colleagues. Flexibility and adaptability are essential for success in this dynamic retail setting.

Responsibilities

• Coordinate the team to deliver the easiest shopping trip in the community.
• Open and close the store and complete duty cover, ensuring all decisions are right for customers and colleagues.
• Be the go-to person for colleagues in the absence of the Store Manager for operational queries.
• Ensure the store is always clean, tidy, and well presented.
• Support the Store Manager in coordinating community and charity events.

Skills

Communication Skills

Customer Focus

Problem‑Solving

Teamwork

Attention to Detail

Adaptability

Technical Skills

Time Management

Job description

A prominent retail organization in Blythe Bridge is seeking a Shift Leader to manage store activities, ensuring an exceptional customer experience while coordinating the team. The ideal candidate will take ownership of operations, maintain store presentation, and support community engagement initiatives. This role requires strong communication, problem-solving, and leadership skills, with a commitment to creating a positive environment for both customers and colleagues. Flexibility and adaptability are essential for success in this dynamic retail setting.