Shift Leader

Müller UK & Ireland; Telford; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Company pension scheme

282 hours annual holiday

Private Medical Insurance

Life assurance (4x annual salary)

Rewards discount scheme

Free uniform and PPE

Ongoing training and development

Job summary

Müller UK & Ireland in Telford is seeking a Shift Leader for the Filling Department. You will lead a production team across 42 hours per week (4 on 4 off, 7–7) days and nights, ensuring safety, quality, service and cost targets while driving continuous improvement.

The role requires proven leadership in a high-volume food manufacturing environment, strong knowledge of food safety, audits, and hands-on use of filling equipment, with a focus on coaching and development.

Qualifications

• Experience leading a shift in a high-volume production environment.
• Knowledge of food safety, quality standards and audit requirements.
• Technical understanding of processing and filling equipment.
• Proficient with Microsoft Office suite.

Responsibilities

• Lead shift team to achieve Safety, Quality, Service, Cost and People objectives.
• Promote a strong safety culture and ensure compliance with food safety and quality standards.
• Support and prepare for BRCGS, customer and internal audits.
• Drive continuous improvement activities and lead root cause problem-solving initiatives.
• Manage team performance effectively, providing coaching and development where needed.
• Deliver clear and consistent communication through team briefs, updates and engagement sessions.
• Lead by example, demonstrating Müller values and behaviours.
• Plan and allocate resources to meet operational requirements.

Skills

People leadership

Health & Safety

Food safety knowledge

Audit readiness

Problem-solving

Communication

Stakeholder management

Quality standards

Education

Relevant technical qualification

Tools

Microsoft Office

Job description

Job Title: Shift Leader - Filling Department
Location: Telford
Contract: Permanent, Full-time
Hours/Shift Pattern: 42 hours per week | 4 on 4 off (7-7) | Days & Nights

Are you an experienced people leader looking for your next challenge in food manufacturing?

We're looking for a proactive Shift Leader to join our Filling Department at Müller in Telford. In this role, you'll lead and support a production team to deliver safe, high-quality products while achieving performance targets across safety, quality, service and cost. You'll play an important role in driving continuous improvement, developing your team and maintaining high standards across the operation.

What You’ll Be Doing

• Lead your shift team to achieve Safety, Quality, Service, Cost and People objectives.
• Promote a strong safety culture and ensure compliance with food safety and quality standards.
• Support and prepare for BRCGS, customer and internal audits.
• Drive continuous improvement activities and lead root cause problem-solving initiatives.
• Manage team performance effectively, providing coaching, support and development where needed.
• Deliver clear and consistent communication through team briefs, updates and engagement sessions.
• Lead by example, demonstrating Müller values and behaviours.
• Conduct regular one-to-one conversations and provide constructive feedback to support individual development.
• Plan and allocate resources effectively to meet operational requirements.

What We’re Looking For

• Previous experience in a high-volume food manufacturing environment.
• Proven leadership and people management experience.
• Knowledge of food safety, quality standards and audit requirements.
• Technical understanding of processing and filling equipment.
• Strong awareness of Health & Safety, Food Hygiene and Environmental standards.
• Strong problem-solving and decision-making skills.
• Good communication and stakeholder management skills.
• Competent user of Microsoft Office applications.

Qualifications: Relevant technical qualification, or equivalent practical experience.

What We Offer

• Competitive salary.
• Company pension scheme.
• 282 hours annual holiday.
• Single Private Medical Insurance
• Life assurance (4x annual salary).
• Müller Rewards discount scheme.
• Free uniform and PPE.
• Ongoing training and development opportunities.

If you’re a motivated leader who enjoys developing people, driving performance and making a real impact, we’d love to hear from you.

At Müller, we’re committed to creating an inclusive workplace where everyone feels they belong. We welcome applications from all backgrounds and encourage people to apply even if they don’t meet every requirement listed. If you need reasonable adjustments at any stage of the recruitment process, please let us know - we’re happy to support you.