Shift Lead | Flexible Hours, Great Benefits, Customer Focus

Tesco; Larkhill; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Holiday entitlement 20–22 days + bank

Personal day after 12 months

10% Colleague Clubcard discount

Additional discounts and benefits

Life cover and pension

Uniform provided

Wellbeing services

Cycle-to-work schemes

Job summary

Tesco is hiring a Shift Lead to oversee daily store operations and deliver excellent customer service. You will lead the team, coordinate across departments, and act as a role model for service excellence.

Ideal candidates will have experience in fast-paced retail, show strong leadership, and drive inclusive teamwork. In return, Tesco offers flexible shifts, comprehensive benefits, and opportunities to grow within the business.

Qualifications

• Experience leading teams in a fast-paced retail environment.
• Strong communication and customer service focus.
• Ability to coach colleagues and handle day-to-day operations.

Responsibilities

• Lead the store team to deliver a great customer experience.
• Be the go-to person for day-to-day operational queries.
• Coach colleagues and provide feedback to drive service standards.
• Lead in the Manager’s absence and adapt to changing needs.

Job description

Tesco is hiring a Shift Lead to oversee daily store operations and deliver excellent customer service. You will lead the team, coordinate across departments, and act as a role model for service excellence.

Ideal candidates will have experience in fast-paced retail, show strong leadership, and drive inclusive teamwork. In return, Tesco offers flexible shifts, comprehensive benefits, and opportunities to grow within the business.