Shift Lead: Busy Hospitality at Central Station

SSP; Glasgow; Vor Ort; GBP 19.000 - 21.000; Vollzeit

Benefits dieser Stelle

Discounted meals on shifts

Employee discounts

Friends and family discount app

Awards and development programs

Zusammenfassung

SSP is seeking a Duty Manager for Glasgow Central Station. You will open, close, and run daily operations, leading a team through busy shifts and delivering great customer service. The role offers an energetic, fast-paced environment with development opportunities, and requires leadership experience in hospitality or retail.

Shifts are full-time (30+ hours) with a pattern across weekdays, weekends, and holidays. The company provides employee discounts and training programs to help you progress.

Qualifikationen

• Experience leading a team in hospitality or retail environments.
• Willing to work across weekdays, weekends, bank and public holidays.
• Age requirement: 18+ for certain tasks/shifts.

Aufgaben

• Open and close daily operations, handle issues on the fly.
• Lead the team during busy shifts to maintain high energy and a positive atmosphere.
• Be the go-to person for customer and team queries and support.
• Monitor unit performance and champion improvements.
• Previous team leadership in a busy hospitality or retail setting is ideal.

Kenntnisse

Leadership

Team supervision

Customer service

People management

Jobbeschreibung

SSP is seeking a Duty Manager for Glasgow Central Station. You will open, close, and run daily operations, leading a team through busy shifts and delivering great customer service. The role offers an energetic, fast-paced environment with development opportunities, and requires leadership experience in hospitality or retail.

Shifts are full-time (30+ hours) with a pattern across weekdays, weekends, and holidays. The company provides employee discounts and training programs to help you progress.