Duty Manager: Lead Busy Shifts & Great Perks

SSP Group; Oxford; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Discounted meals on shifts

Employee discounts

Friends and Family Discount App

Award-winning training and development

Job summary

SSP Group is hiring a Duty Manager to lead hospitality teams across busy locations in the UK & Ireland, including brands like Starbucks, M&S, Burger King and BrewDog. This part-time role is 20 hours per week, with shifts starting as early as 5:30am and extending to 8:00pm.

You will open and close daily operations, motivate your team, deliver great service and handle guest queries on a fast-paced retail/hospitality floor.

Qualifications

• Leadership in fast-paced hospitality or retail environments.
• Ability to motivate and develop a team.
• Strong guest service orientation.

Responsibilities

• Take ownership of opening, closing, and daily operations.
• Lead your team through busy shifts with energy and positivity.
• Serve as the go-to person for customer and team queries.
• Monitor unit performance and drive improvements.

Skills

Team leadership

Customer service

People management

Job description

SSP Group is hiring a Duty Manager to lead hospitality teams across busy locations in the UK & Ireland, including brands like Starbucks, M&S, Burger King and BrewDog. This part-time role is 20 hours per week, with shifts starting as early as 5:30am and extending to 8:00pm.

You will open and close daily operations, motivate your team, deliver great service and handle guest queries on a fast-paced retail/hospitality floor.