Shift Engineer

Hyatt Hotels Corporation; Liverpool; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

12 complimentary nights a year

Discounted hotel stays

Free monthly massages

Access to the hotel gym

Free meals on duty

Uniform provided

Headspace membership

50% discount on food and beverages

Continuous learning opportunities

Job summary

Hyatt Hotels Corporation is looking for a skilled and proactive Shift Engineer in Liverpool. The role involves maintaining high operational standards and ensuring exceptional guest experiences. You will handle maintenance tasks including basic electrical, plumbing, and preventive work.

Preferred candidates have previous hospitality experience and strong problem-solving skills. Benefits include complimentary hotel stays, discounted rates for friends and family, free massages, and access to the hotel gym.

Qualifications

• Previous experience in a similar engineering or maintenance role within hospitality is highly advantageous.
• Hotel or resort experience is considered a strong asset.
• Ability to prioritise tasks in a fast-paced environment.

Responsibilities

• Provide courteous and professional service at all times.
• Handle guest and employee enquiries efficiently.
• Perform emergency procedures relating to fire, life and safety.

Skills

Problem-solving skills

Hands-on approach

Ability to work independently

Attention to detail

Tools

Power tools

Testing equipment

Job description

Duties and Responsibilities

• Provide a courteous and professional service at all times.
• Handle guest and employee enquiries efficiently, providing prompt follow‑up and reporting or handing over unresolved problems to the next shift engineer if no immediate solution can be found.
• Record consumption of gas, water and electricity on a daily basis and try to conserve energy without reducing or suppressing the comfort of the customer.
• Be flexible throughout the working day, so as to meet demands from the guest.
• Work closely with other employees in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
• Perform basic electrical, plumbing, carpentry, painting and preventive maintenance work orders.
• Monitor and request purchase of parts and consumables from your manager.
• Ensure cleanliness of all work areas and protect the walls and floors during work.
• Ensure effective energy conservation is always observed.
• Ensure fire, life and safety systems are operational.
• Perform emergency procedures relating to fire, life and safety, tending to fire alarms and lift rescue.
• Ensure timely completion of work orders and preventive maintenance tasks (PPMs).
• Report any abnormal conditions noticed at any time in line with safety‑related equipment to your manager.
• Assist other engineers when required and work as a team.
• Diagnose malfunctions in systems and components and rectify defects.
• Recognize and identify areas of hazard that require reporting to your manager.
• Use and maintain a variety of power tools and testing equipment.

About You

We are looking for a skilled and proactive Shift Engineer with a strong commitment to maintaining high operational standards and supporting exceptional guest experiences. Previous experience in a similar engineering or maintenance role within hospitality is highly advantageous, with hotel or resort experience considered a strong asset. A hands‑on approach, strong problem‑solving skills, and the ability to work independently during shifts are essential. You will be highly organised, detail‑oriented, and capable of prioritising tasks in a fast‑paced environment, while maintaining a professional and service‑focused attitude when interacting with guests and colleagues.

Benefits

• 12 complimentary nights a year across Hyatt Hotels worldwide.
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start.
• Free monthly massages.
• Access to the hotel gym.
• Free meals on duty in our colleague restaurant.
• Uniform provided and laundered complimentary.
• Headspace membership and access to our Employee Assistance Programme.
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.
• Continuous learning and development opportunities to provide a clear career path as well as promotion opportunities across Hyatt Hotels worldwide.

At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow.

With more than 1,450 hotels and all‑inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune’s 100 Best Companies to Work For.

Locations: Hyatt Regency Grand Cypress (Orlando, FL, US); The Seabird Ocean Resort and Spa (Oceanside, CA, US); Park Hyatt Washington (Washington, DC, US).