Shift Engineer

Andaz London Liverpool Street; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Complimentary nights

Discounted hotel stays

Free massages

Gym access

Free meals on duty

Uniform provided

Headspace membership

Dining discount

Career development

Job summary

Andaz London Liverpool Street is seeking a skilled Shift Engineer to maintain high operational standards and support exceptional guest experiences in a vibrant East London hotel. You will perform regular maintenance tasks, monitor energy use, and respond quickly to guest and staff inquiries to ensure smooth operations.

The role requires hands-on problem solving, the ability to work independently on shifts, and a customer-focused attitude in a fast-paced hospitality environment.

Qualifications

• We are looking for a skilled and proactive Shift Engineer with a strong commitment to high operational standards.
• Hands-on approach with strong problem-solving skills and the ability to work independently on shifts.
• Organised, detail-oriented and capable of prioritising tasks in a fast-paced hospitality environment.

Responsibilities

• Provide courteous and professional service at all times.
• Handle guest and employee inquiries with prompt follow-up and proper handover when unresolved.
• Record consumption of gas, water and electricity daily and aim to conserve energy without compromising guest comfort.
• Be flexible to meet daily hotel demands and work closely with colleagues to support hotel guests.
• Perform basic electrical, plumbing, carpentry, painting and preventive maintenance tasks (PPMs).
• Ensure fire, life and safety systems are operational and respond to emergencies as required.

Job description

Joining Andaz London Liverpool Street means becoming part of a five-star lifestyle hotel located in the heart of vibrant East London. Just moments from Liverpool Street Station, the hotel sits at the centre of one of London’s most trendy neighbourhoods.

The hotel features 267 guestrooms and suites along with a collection of distinctive food and beverage experiences including a brasserie, café bar, wine lounge, gastropub and Japanese restaurant, creating a diverse and fast paced environment for colleagues. Andaz also offers 14 unique meeting and event spaces including the historic 1901 Ballroom and the Masonic Temple, both rich in character and heritage.

At Andaz, which translates from Hindi as “personal style”, colleagues are encouraged to be their authentic selves while delivering personalised and memorable experiences for guests.

Duties and responsibilities related to the Shift Engineer role

• Provide a courteous and professional service at all times
• Handle guest and employee enquiries in an efficient manner, providing a prompt follow-up and reporting or handing over to the next shift engineer unresolved problems if no immediate solution can be found
• Record consumption of gas, water and electricity on a daily basis and try to conserve energy without reducing or suppressing the comfort of the customer
• Be flexible throughout the working day, so as to meet demands from the guest
• Work closely with other employees in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests
• Perform basic electrical, plumbing, carpentry, painting and preventive maintenance work orders
• Monitor and make requests to your manager for the purchase of parts and consumables,
• Ensure cleanliness of all work areas and protect the walls and floors when work is being carried out
• Ensure effective energy conservation is always observed
• Ensure fire, life and safety systems are operational
• Perform emergency procedures relating to fire, life and safety; tending to fire alarms, lift rescue
• Ensure timely completion of work orders and preventive maintenance tasks (PPM’s)
• Report any abnormal conditions noticed at any time in line with safety related equipment to your manager
• Assist other Engineers when required and work as a team
• Diagnose malfunctions in systems and components and rectify defects
• Recognize and identify areas of hazard that require to be reported to your manager
• Use and maintain a variety of power tools and testing equipment

About you

We are looking for a skilled and proactive Shift Engineer with a strong commitment to maintaining high operational standards and supporting exceptional guest experiences. Previous experience in a similar engineering or maintenance role within hospitality is highly advantageous, with hotel or resort experience considered a strong asset.

A hands-on approach, strong problem-solving skills, and the ability to work independently during shifts are essential. You will be highly organised, detail-oriented, and capable of prioritising tasks in a fast-paced environment, while maintaining a professional and service-focused attitude when interacting with guests and colleagues.

Benefits you will enjoy as a Shift Engineer

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Free monthly massages
• Access to the hotel gym
• Free meals on duty in our colleague restaurant
• Uniform provided and laundered complimentary
• Headspace membership and access to our Employee Assistance Programme
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow.

With more than 1,450 hotels and all-inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune’s 100 Best Companies to Work For.

At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact.