Shift Engineer

IHG Hotels & Resorts; Greater London; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Guaranteed hours

Free meal on shift

Paid holidays

Discounted room rates

Discounted F&B at employee rate

Friends and family rates

Shopping discounts

Job summary

IHG Hotels & Resorts seeks a Shift Engineer in London to maintain core building infrastructure safely and reliably. In this role, you'll operate and repair essential systems while ensuring efficiency and compliance with safety standards.

The ideal candidate has a qualification in Mechanical, Electrical or Building Services Engineering, with 5 years’ experience in luxury hotel environments. Join our team to provide excellent service and technical capability, ensuring guest satisfaction.

We offer competitive salaries, training opportunities, and employee perks for a fulfilling career.

Qualifications

• Recognised qualification in Mechanical, Electrical or Building Services Engineering (e.g. City & Guilds or equivalent).
• Strong background in building services operations within a complex, highly serviced environment.
• Ability to interpret technical drawings, schematics and O&M manuals.
• Proven problem‑solving skills and confidence making decisions under pressure.
• Clear and professional communication skills in written and spoken English.
• Solid understanding of statutory compliance and Health and Safety obligations.
• 5 years’ experience in luxury hotels, hospitality or five‑star environments.
• Familiarity with premium guest‑service expectations.

Responsibilities

• Operating, monitoring, diagnosing and repairing core building infrastructure systems.
• Adjusting and optimising BMS controls for comfort and energy efficiency.
• Carrying out L8 water hygiene tasks in compliance with schedules.
• Delivering planned preventive maintenance and responding effectively to requests.
• Supporting statutory inspections and maintaining accurate engineering records.
• Performing first‑line diagnostics and safety‑critical interventions.
• Maintaining plant rooms and technical areas to high standards.
• Assisting the Maintenance Manager with in‑room maintenance.
• Responding to emergencies such as power outages and HVAC failures.

Skills

Operating building infrastructure systems

BMS controls adjustment

L8 water hygiene tasks

First-line diagnostics proficiency

Decision making under pressure

Health and Safety compliance understanding

5 years’ experience in luxury hotels

Education

Qualification in Mechanical, Electrical or Building Services Engineering

Job description

Canary Riverside Plaza London, Vignette Collection is looking for a Shift Engineer to keep building infrastructure running safely, efficiently, and reliably around the clock.

What You’ll Be Doing

• Operating, monitoring, diagnosing and repairing core building infrastructure systems including AHUs, FCUs, chillers, VRF, boilers, pumps, MCC panels and wider central plant.
• Adjusting and optimising BMS controls to maintain comfort conditions and energy efficiency.
• Carrying out L8 water hygiene tasks in line with compliance and planned schedules.
• Delivering both planned preventive maintenance and fast, effective response to engineering requests.
• Supporting statutory inspections and maintaining accurate engineering records.
• Performing first‑line diagnostics, isolations and safety‑critical interventions.
• Maintaining plant rooms and technical areas to high safety and housekeeping standards.
• Assisting the Maintenance Manager with in‑room maintenance to protect the guest experience.
• Responding swiftly and professionally to emergencies such as power outages, HVAC failures or fire alarm activations.

Qualifications

• Recognised qualification in Mechanical, Electrical or Building Services Engineering (e.g. City & Guilds or equivalent).
• Strong background in building services operations within a complex, highly serviced environment.
• Ability to interpret technical drawings, schematics and O&M manuals.
• Proven problem‑solving skills and confidence making decisions under pressure.
• Clear and professional communication skills in written and spoken English.
• Solid understanding of statutory compliance and Health and Safety obligations.
• 5 years’ experience in luxury hotels, hospitality or five‑star environments.
• Familiarity with premium guest‑service expectations.

Benefits

• Financial security – a competitive salary, guaranteed hours, free meal on shift and paid holidays.
• Growth and development – extensive training and opportunities for career progression across the world.
• Colleague perks – worldwide discounted room rates, discounted F&B at employee rate, friends and family rates, and discounts on supermarkets and retailers through our portal.
• Wellbeing – employee assistance programme available 24/7 and more.

You must meet the legal requirements to work in the UK.

As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.