Sheltered Housing Officer

BDS (Northern) Limited; Ruislip; On-site; GBP 29,000 - 36,000; Full time

Job summary

BDS (Northern) Limited is seeking a Sheltered Housing Officer to oversee a retirement complex in Ruislip. The role focuses on delivering a person-centred service to help older residents live independently and safely within their communities.

You will coordinate day-to-day operations, collaborate with colleagues on health and safety, and foster a welcoming, inclusive environment. Prior experience in housing management is beneficial.

Qualifications

• Strong problem-solving and decision-making skills.
• Experience supporting older or vulnerable people in a social housing setting.
• Knowledge of welfare benefits and housing management (Desirable).
• Confidence working with statutory and voluntary agencies.
• Experience in property management.

Responsibilities

• Manage the day-to-day operations of the scheme.
• Support residents with tenancy plans and scheme inductions.
• Assess and manage risks including fire safety and health & safety.
• Maintain accurate records and uphold scheme security.
• Report and follow up on repairs, prioritising safety-related issues.
• Facilitate social interaction and communal activities.
• Assist in resident selection and allocation.
• Maintain professional boundaries and ensure safeguarding protocols are followed.

Skills

Problem-solving

Decision-making

Empathy

Communication

Job description

Title: Sheltered Housing Officer

Contract: This is a temporary ongoing opportunity in the first instance with a good chance of bcomming permanent for the right candidate.

Hours: 36 per week Monday to Friday but can consider 4 days

Salary: PAYE £16 - £18.50 per hour or UMBRELLA £20.62 - £24 per hour based on experience

About the role

We’re looking for a compassionate and proactive Sheltered housing officer to work at a retirment complex in Ruislip. In this rewarding role, you’ll deliver a person-centred service to older people , helping them live independently and safely within their communities.

You’ll be responsible for the day-to-day running of the scheme, working collaboratively with colleagues to ensure a high-quality, responsive service. From managing health and safety to supporting social engagement, you’ll play a vital role in creating a safe, welcoming, and inclusive environment.

Key Responsibilities

• Manage the day-to-day operations of the scheme
• Support residents with tenancy plans and scheme inductions
• Assess and manage risks including fire safety and health & safety
• Maintain accurate records and uphold scheme security
• Report and follow up on repairs, prioritising safety-related issues
• Facilitate social interaction and communal activities
• Assist in resident selection and allocation
• Maintain professional boundaries and ensure safeguarding protocols are followed

About the Candidate

• Strong problem-solving and decision-making skills.
• Experience supporting older or vulnerble people in a social housing setting.
• Knowledge of welfare benefits and housing management. (Desirable)
• Confidence working with statutory and voluntary agencies.
• Experience in property management