Housing Support Officer

Vivid Resourcing Ltd; West Midlands; On-site; GBP 37,000 - 43,000; Full time

Job summary

Vivid Resourcing Ltd is seeking a Housing Support Officer for a 6-month contract in the West Midlands. The role pays £19-£22 per hour umbrella and focuses on providing housing-related support to service users, helping clients sustain tenancies, and conducting risk assessments.

You will liaise with external agencies, conduct welfare checks, assist with budgeting and benefits, maintain caseload notes, and respond to safeguarding concerns. A full UK driving licence is beneficial but not essential.

Qualifications

• Experience in housing support, homelessness, or tenancy services.
• Strong safeguarding knowledge and safeguarding of vulnerable adults.
• Excellent communication and organisational skills.
• DBS check (Enhanced) preferred or willing to obtain one.

Responsibilities

• Provide housing-related support to service users.
• Support clients to maintain and sustain tenancies.
• Carry out risk assessments and support planning.
• Liaise with external agencies, local authorities and support services.
• Assist clients with budgeting, benefits and independent living skills.
• Manage caseloads and maintain accurate case notes.
• Respond appropriately to safeguarding and welfare concerns.
• Conduct property visits and welfare checks where required.

Skills

Communication skills

Organisational skills

Safeguarding

Problem-solving

Driving licence beneficial

Job description

Title Housing Support Officer

Contract Length - 6 months

Rate £19-£22 Umbrella

Key Responsibilities

• Provide housing-related support to service users
• Support clients to maintain and sustain tenancies
• Carry out risk assessments and support planning
• Liaise with external agencies, local authorities, and support services
• Assist clients with budgeting, benefits, and independent living skills
• Manage caseloads and maintain accurate case notes
• Respond appropriately to safeguarding and welfare concerns
• Conduct property visits and welfare checks where required

Requirements

• Previous experience working within housing support, supported housing, homelessness, or tenancy services
• Strong understanding of safeguarding and vulnerable adults
• Excellent communication and organisational skills
• Ability to manage challenging situations professionally
• Enhanced DBS preferred or willingness to obtain one
• Full UK driving licence beneficial but not essential