Sheltered Housing & Community Wellbeing Officer

CIH International Housing Group; Swindon; On-site; GBP 29,000 - 36,000; Part time

Benefits offered by this job

Rewards and Benefits

Flexible work life balance

Job summary

Swindon Borough Council is seeking a caring Sheltered Housing Officer to join the Housing Team on a part-time basis (20 hours per week). You will deliver high-quality housing management and support across sheltered schemes, building relationships with residents and ensuring safe, welcoming communities where people can live independently.

You will manage tenancy activities, safety checks, and work with partners to safeguard residents.

Qualifications

• Experience delivering housing management or sheltered/supported housing.
• Excellent communication and customer service skills with older/vulnerable residents.
• Ability to manage a varied caseload and priorities.
• Knowledge of safeguarding and housing legislation is desirable.

Responsibilities

• Deliver a comprehensive housing management service across sheltered housing schemes.
• Build positive relationships with residents to create safe, welcoming communities.
• Manage tenancy activities, inductions, viewings, sustainment and wellbeing checks.
• Oversee alarm systems, health and safety checks, and scheme inspections.
• Coordinate with partners to identify needs and respond to safeguarding concerns.

Skills

Housing management experience

Sheltered/supported housing

Communication skills

Travel willingness

Job description

Swindon Borough Council is seeking a caring Sheltered Housing Officer to join the Housing Team on a part-time basis (20 hours per week). You will deliver high-quality housing management and support across sheltered schemes, building relationships with residents and ensuring safe, welcoming communities where people can live independently.

You will manage tenancy activities, safety checks, and work with partners to safeguard residents.