SGPT Coach & Membership Retention Lead

Jobs in Fitness; Greater London; Hybrid; GBP 40,000 - 45,000; Full time

Job summary

Jobs in Fitness in West London is seeking an experienced coach to join a hybrid Membership Manager role, split 80% SGPT and 20% membership management. The position centers on retention, member experience and community, with ownership of why members stay and why they leave.

The role combines hands-on coaching on the gym floor with business-facing duties, requiring confident relationship-building, a solid strength and conditioning foundation, and availability for early mornings, evenings and

Qualifications

• Solid grounding in strength and conditioning principles.
• Experience coaching a mature membership base.
• Proven ability to build relationships and understand member needs.

Responsibilities

• Deliver high-quality SGPT sessions.
• Own the leaver process by understanding reasons for cancellations.
• Run regular member conversations and feedback touchpoints.
• Plan and run community events to strengthen membership.
• Track retention and report on outcomes.

Skills

Strength & conditioning

Coaching SGPT

Member relations

Event planning

Education

PT/S&C qualifications

Job description

Jobs in Fitness in West London is seeking an experienced coach to join a hybrid Membership Manager role, split 80% SGPT and 20% membership management. The position centers on retention, member experience and community, with ownership of why members stay and why they leave.

The role combines hands-on coaching on the gym floor with business-facing duties, requiring confident relationship-building, a solid strength and conditioning foundation, and availability for early mornings, evenings and