Sewerage Field Operative – Customer Focus & Maintenance

Dŵr Cymru Welsh Water; Carmarthen; Vor Ort; GBP 28.000 - 32.000; Vollzeit

Benefits dieser Stelle

On-site parking

Pension contributions

Health cash-back

Zusammenfassung

Dŵr Cymru Welsh Water is seeking personnel to respond to sewerage incidents and perform network maintenance across the service area. The role requires flexible shift work, including evenings and weekends, with a focus on delivering high-quality customer service and maintaining safe, reliable assets.

The successful candidate will join a team dedicated to protecting public health and the environment, using CCTV assets for asset condition assessment, and liaising with customers and stakeholders

Qualifikationen

• Full Driving Licence C1 is required.
• Enthusiastic about putting customers first.
• Excellent communicator and coordinator.
• Committed and hardworking.
• Able to assess risk and follow safe working practices.
• IT literate.
• Lives the company values and behaviours.
• Passionate about customer service.

Aufgaben

• Respond to customer reported incidents and provide feedback on actions.
• Sewer network inspections and connections.
• Jetting, flushing and desilting of sewers; lone working.
• Planned and reactive maintenance of assets.
• Liaise with customers and stakeholders.
• Operate looksee CCTV to assess asset condition.
• Clean up area after flooding events.
• Surface water rebate inspections.
• Work in shift rota including weekends; comply with safety and carry out risk assessments.
• Receive job instructions via electronic management system and provide updates.
• Undertaking other duties as required.

Jobbeschreibung

Dŵr Cymru Welsh Water is seeking personnel to respond to sewerage incidents and perform network maintenance across the service area. The role requires flexible shift work, including evenings and weekends, with a focus on delivering high-quality customer service and maintaining safe, reliable assets.

The successful candidate will join a team dedicated to protecting public health and the environment, using CCTV assets for asset condition assessment, and liaising with customers and stakeholders