Servicing Engineer - Manchester

Optima UK; Warwick; On-site; GBP 32,000 - 48,000; Full time

Benefits offered by this job

Company vehicle

Life assurance

Private health insurance

25 days annual leave

Job summary

Optima UK is seeking a Field Service Engineer (Field Based) to service and maintain CNC machine tools at customer sites across the North of England and beyond. You will diagnose faults, perform planned servicing, and ensure high standards of customer service and safety.

The role requires a time-served engineer with an apprenticeship or equivalent qualification, based in the Greater Manchester area with travel to UK/Ireland sites. A proactive approach and CNC tooling experience are preferred.

Qualifications

• Time-served engineer with an apprenticeship or equivalent qualification.
• Based in the Greater Manchester area with ability to travel to customer sites across the North of England and occasionally throughout the UK and Ireland.
• Experience with CNC turning/milling machine tools; Fanuc/Siemens/Heidenhain controls advantageous.

Responsibilities

• Carry out scheduled servicing and preventative maintenance on CNC machine tools.
• Diagnose faults and carry out repairs where required.
• Build and maintain strong relationships with customers, providing a professional service at all times.
• Ensure all work is completed in accordance with company health and safety procedures.
• Complete service documentation accurately and communicate technical information internally in line with company quality processes.

Skills

Communication

Customer service

Fault finding

Proactive problem solving

Education

Engineering apprenticeship or equivalent

Tools

Fanuc controls

Siemens controls

Heidenhain controls

CNC turning

CNC milling

Job description

Job Description: Service Engineer (Field Based)

As a Field Service Engineer, you will be responsible for carrying out planned servicing, preventative maintenance and fault diagnosis on a range of CNC machine tools at customer sites. This is an excellent opportunity to join a well-established engineering business that invests in its people and offers long-term career development.

About the Company

Our client is a leading supplier of CNC machine tools and automation solutions, supporting manufacturers across the UK and Ireland. They work with businesses operating in a wide range of industries, including:

• Aerospace
• Power Generation
• Motorsport
• Oil & Gas
• Medical
• Automotive
• Precision Engineering

Key Responsibilities

• Carry out scheduled servicing and preventative maintenance on CNC machine tools.
• Diagnose faults and carry out repairs where required.
• Build and maintain strong relationships with customers, providing a professional service at all times.
• Ensure all work is completed in accordance with company health and safety procedures.
• Complete service documentation accurately and communicate technical information internally in line with company quality processes.

About You

• Time-served engineer with a recognised engineering apprenticeship or equivalent qualification.
• Based within the Greater Manchester area, with the ability to travel to customer sites across the North of England and occasionally throughout the UK and Ireland.
• Strong communication and customer service skills.
• Proactive approach to fault finding and problem solving.
• Good knowledge of CNC turning and milling machine tools.
• Previous experience servicing or maintaining CNC machine tools is desirable.
• Experience with Fanuc, Siemens and/or Heidenhain CNC controls is advantageous.

What's on Offer

• Competitive salary.
• Company vehicle.
• 25 days annual leave plus bank holidays.
• Life assurance.
• Private health insurance.
• Employee benefits scheme, including discounts at major retailers and gyms.
• Ongoing training and career development within a growing engineering business.