Services Assistant

Sainsbury's; Camberley; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading company as a Services Assistant where you will provide exceptional customer service in a vibrant store environment. You will assist customers at checkouts, manage product selections, and ensure a welcoming atmosphere. Enjoy flexible working hours and numerous benefits while contributing to a community-focused team.

Benefits

Discount card

Free food and hot drinks

Generous holiday entitlement

Pension

Sainsbury’s share schemes

Shopping discounts

Wellbeing support

Qualifications

• Must be above the school-leaving age.
• Must have the Right to Work in the UK.

Responsibilities

• Serving and supporting customers at checkouts and kiosks.
• Picking quality products for customers.
• Handling complaints and refunds.

Skills

Customer Service

Problem Solving

Flexibility

Job description

What you’ll be doing:

• Serving and supporting customers at checkouts, self-service tills, kiosks, and petrol stations, proactively offering assistance
• Picking and selecting quality products for customers using our On-demand grocery service and assisting with Click & Collect parcels
• Building knowledge about our products, services, and promotions to provide recommendations
• Handling complaints, refunds, shelf tickets, and advertising
• Working flexibly across the store as needed

What makes a great Sainsbury’s Colleague:

• Friendly, welcoming, and enthusiastic about helping customers
• Enjoys working in a fast-paced, energetic environment and being part of a team
• Responsible, proactive, and problem-solving
• Willing to work flexibly across the store, with opportunities to learn and develop new skills
• Comfortable with learning new digital tools and technology
• Detail-oriented, maintaining a clean and organized store for the best customer experience

Working for us has great rewards:

We value our colleagues and offer market-leading benefits and training, including:

• Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
• Free food and hot drinks – provided in all our stores
• Generous holiday entitlement – based on hours worked, plus maternity and paternity leave
• Pension – company matches between 4-7.5% of contributions
• Sainsbury’s share schemes – buy shares at discounted prices
• Shopping discounts – special offers on gym memberships, restaurants, holidays, vouchers, and more
• Wellbeing support – including free access to our Employee Assistance Programme for support and guidance

Please note: Our vacancies may close quickly, so we encourage early applications.

An inclusive place to work and shop

We are committed to diversity and inclusion, ensuring every colleague can reach their potential and every customer feels welcome. We offer support for families and carers, resources for understanding roles, and internal networks promoting representation and removing barriers. We provide development opportunities, mentorship, training, and celebrate diversity through initiatives. For more information, please visit here.

Reasonable adjustments: If needed during application or interview, please inform us, and we will support you.

Responsibilities:

Our stores are vibrant, community-focused environments where food is our passion. As a Services Assistant, you’ll help ensure customers have the best shopping experience.

Eligibility:

• Must be above the school-leaving age (GOV.UK)
• If working hours start before 6am or end after 11pm, you must be at least 18
• Must have the Right to Work in the UK