Barista and Service Assistant

BaxterStorey; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in hospitality is seeking a passionate Barista and Service Assistant to join their dynamic team. This role is perfect for individuals who thrive on delivering exceptional customer experiences and enjoy working collaboratively in a vibrant environment. With a commitment to ongoing training and development, this position offers a unique opportunity to grow in the hospitality sector while ensuring a healthy work-life balance. If you are enthusiastic about creating unforgettable moments for guests and being part of a supportive team, this is the role for you!

Qualifications

• Passion for food and customer service is essential.
• Ability to work in a collaborative team environment.

Responsibilities

• Serve food and beverages to guests professionally.
• Maintain cleanliness and hygiene standards.

Skills

Customer Service

Teamwork

Adaptability

Food Safety Knowledge

Education

Experience in Food Service

Job description

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional, and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, which is why we’re looking for a Barista and Service Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people who set us apart, which is why, as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training to ensure you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance because we believe that people excel when they are given the space to take care of themselves.

If you are a Barista and Service Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!

Job Description

1. Service – serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed.
2. Customer Service – provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answer questions and address any concerns or issues in a friendly manner.
3. Teamwork – collaborate with all other staff to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment.
4. Adherence to Regulations – comply with health and safety regulations, as well as any specific food service or catering guidelines established on location.
5. Cleanliness – maintain cleanliness and hygiene standards in the kitchen and dining areas.

Qualifications

1. Have a contagious passion for food and/or customer service.
2. You draw satisfaction from working within a collaborative and inclusive team environment.
3. Ability to adapt to challenges and opportunities with a solution-oriented perspective.
4. Previous experience in a similar role, especially in the food service industry, is often a plus.
5. Some knowledge of food safety and sanitation practices.
6. Works according to the BaxterStorey core values.

Additional Information

For almost 20 years, we have created beautiful spaces, exciting menus, and friendly teams in every location—whether that’s an office, stadium, cathedral, or university—so that each customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you in creating your hospitality legacy and building a career you are proud of.

Our drive and belief in our people mean that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, making learning a central part of your experience with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are upbeat, motivating, and inspiring. Our love for what we do radiates through our food and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we like to hear from motivated and eager learners. We can work together to develop your potential.

BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.

Our aim is for our workforce to be truly representative of all sections of society and our customers, and for each team member to feel respected and able to give their best.

To support this, we have set an ED&I (Equity, Diversity, and Inclusion) ambition to ‘set the standard and be recognized for having the most inclusive culture in hospitality’.