ServiceNow Technical Lead — ITSM/ITAM Expert

Insight Global; Sutton; On-site; GBP 101,000 - 138,000; Full time

Job summary

Insight Global is helping a large Global Data and Analytics client in Sutton, London recruit a ServiceNow Technical Lead. This is a 6-month contract to hire, Inside IR35, starting as a contractor and moving to full-time.

You will lead ServiceNow developers, design and deploy solutions across ITAM, ITSM, ITOM, and CMDB, with strong emphasis on CSDM, integration hub, REST, and enterprise-scale governance. Onsite 1 day per week at the Sutton office.

Qualifications

• Proven hands-on ServiceNow development experience.
• Experience leading or mentoring ServiceNow developers.
• Strong knowledge of ITAM and ITSM modules.

Responsibilities

• Act as technical lead and primary escalation point for ServiceNow developers.
• Design and develop solutions within the ServiceNow platform.
• Support enterprise-scale ServiceNow environments.

Skills

ServiceNow

Leadership

Development

Integrations (REST)

Flow Designer

CMDB modeling

CSDM

ITAM/ITSM

Custom apps

Tools

REST Integrations

IntegrationHub

Now Assist/AI

Job description

Insight Global is helping a large Global Data and Analytics client in Sutton, London recruit a ServiceNow Technical Lead. This is a 6-month contract to hire, Inside IR35, starting as a contractor and moving to full-time.

You will lead ServiceNow developers, design and deploy solutions across ITAM, ITSM, ITOM, and CMDB, with strong emphasis on CSDM, integration hub, REST, and enterprise-scale governance. Onsite 1 day per week at the Sutton office.