ServiceNow Technical Lead

Insight Global; Sutton; On-site; GBP 101,000 - 138,000; Full time

Job summary

Insight Global is helping a large Global Data and Analytics client in Sutton, London recruit a ServiceNow Technical Lead. This is a 6-month contract to hire, Inside IR35, starting as a contractor and moving to full-time.

You will lead ServiceNow developers, design and deploy solutions across ITAM, ITSM, ITOM, and CMDB, with strong emphasis on CSDM, integration hub, REST, and enterprise-scale governance. Onsite 1 day per week at the Sutton office.

Qualifications

• Proven hands-on ServiceNow development experience.
• Experience leading or mentoring ServiceNow developers.
• Strong knowledge of ITAM and ITSM modules.

Responsibilities

• Act as technical lead and primary escalation point for ServiceNow developers.
• Design and develop solutions within the ServiceNow platform.
• Support enterprise-scale ServiceNow environments.

Skills

ServiceNow

Leadership

Development

Integrations (REST)

Flow Designer

CMDB modeling

CSDM

ITAM/ITSM

Custom apps

Tools

REST Integrations

IntegrationHub

Now Assist/AI

Job description

Our client a large Global Data and Analytics company is looking for a ServiceNow Technical Lead to join there team! You will act as the technical lead and primary escalation point for ServiceNow developers and Design and develop solutions within ServiceNow across ITAM, ITSM, SPM, FedRAMP, NowAssist/AI.

This will be a 6 month contract to hire position (Inside IR35). You will begin this role as a contractor and then be brought on full-time. This role would be 1x weekly onsite in the clients office in Sutton, London.

Targeting following skillsets:

• Proven experience with the ServiceNow platform, including a strong understanding of its functionalities and best practices.
• Demonstrated hands-on experience in ServiceNow development, such as building, customizing, and deploying solutions.
• Proven experience leading or mentoring ServiceNow developers.
• Demonstrated expertise in:
• Business Rules and Script Includes
• Flow Designer automation
• ServiceNow integrations (REST, IntegrationHub)
• Proven development experience in ITAM and ITSM modules.
• Experience designing and maintaining CMDB data models and reconciliation rules.
• Strong understanding of CSDM.
• Experience building custom applications (scoped/global).
• Experience supporting enterprise-scale ServiceNow environments.