ServiceNow ITSM/ITAM Transformation Program Manager (Hybrid UK)

Focus on SAP; Greater London; Hybrid; GBP 92,250 - 129,150; Full time

Job summary

Focus on SAP is seeking a ServiceNow Project Manager to lead ITSM and ITAM projects. The role involves managing large-scale transformations, stakeholder management, and ensuring governance compliance. The ideal candidate has over 5 years of experience in IT transformation and strong expertise in ServiceNow.

This contract position is hybrid, requiring 3 days a week in the office, and aims for a start date as soon as possible. Applicants must be UK residents with a valid right to work status.

Qualifications

• 5+ years’ experience delivering complex IT transformation programmes.
• Strong experience leading ServiceNow implementation and migration programmes.
• Deep understanding of ITIL processes and service management frameworks.

Responsibilities

• Lead the end-to-end delivery of large-scale ServiceNow transformation initiatives.
• Manage complex migration programmes across multiple IT and operational domains.
• Ensure all solutions align with enterprise governance standards.

Skills

Leading complex IT transformation programmes

ServiceNow implementation and migration

ITIL processes

Stakeholder management

Communication skills

Job description

Focus on SAP is seeking a ServiceNow Project Manager to lead ITSM and ITAM projects. The role involves managing large-scale transformations, stakeholder management, and ensuring governance compliance. The ideal candidate has over 5 years of experience in IT transformation and strong expertise in ServiceNow.

This contract position is hybrid, requiring 3 days a week in the office, and aims for a start date as soon as possible. Applicants must be UK residents with a valid right to work status.