ServiceNow Solutions Lead — Flexible/Hybrid Work
IBM
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Benefits offered by this job
Job summary
IBM Consulting UK FutureNow offers a challenging ServiceNow Package Consultant role focused on advisory and implementation services. You will translate business needs into effective ServiceNow solutions, designing and configuring workflows, dashboards, and integrations while leading client deployments and ensuring post-go-live success.
The role emphasizes collaboration between business and technical teams, with opportunities to optimize processes, upgrades, and overall platform value across
Qualifications
- Designing and configuring ServiceNow workflows, dashboards, reports and integrations.
- Leading implementations from configuration through testing and deployment.
- Optimizing processes and leveraging best-practice configuration to improve efficiency.
Responsibilities
- Solution Design: design and configure workflows using built-in capabilities for client needs.
- Implementation Leadership: drive implementations from config through testing and go-live.
- Post-Go-Live Support: support enhancements and upgrades for medium to high complexity.
- Process Improvement: maximise value of ServiceNow investment through optimization.
Skills
Tools
Job description
IBM Consulting UK FutureNow offers a challenging ServiceNow Package Consultant role focused on advisory and implementation services. You will translate business needs into effective ServiceNow solutions, designing and configuring workflows, dashboards, and integrations while leading client deployments and ensuring post-go-live success.
The role emphasizes collaboration between business and technical teams, with opportunities to optimize processes, upgrades, and overall platform value across
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