ServiceNow Implementation Lead
IBM
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Benefits offered by this job
Job summary
IBM Consulting UK FutureNow in Greater London is seeking a Package Consultant for ServiceNow to design, configure and optimize workflows, dashboards, and integrations to meet client needs. You’ll translate business requirements into practical solutions and lead implementations from configuration through testing and deployment.
You’ll collaborate with business and technical teams on solution delivery, post-go-live support and continuous improvement.
Qualifications
- Experience designing, configuring, and optimizing ServiceNow workflows
- Experience leading implementations from configuration through testing and deployment
- Experience integrating ServiceNow with other systems using out-of-the-box capabilities
- Ability to optimize workflows and reports to improve process efficiency
- Experience with post-go-live enhancements and upgrades
Responsibilities
- Designing and configuring workflows, dashboards, reports, and integrations
- Leading implementations from configuration through testing and deployment
- Providing post-go-live support and upgrades for medium to high complexity
- Driving process improvements and maximising value of ServiceNow investments
Skills
Education
Tools
Job description
IBM Consulting UK FutureNow in Greater London is seeking a Package Consultant for ServiceNow to design, configure and optimize workflows, dashboards, and integrations to meet client needs. You’ll translate business requirements into practical solutions and lead implementations from configuration through testing and deployment.
You’ll collaborate with business and technical teams on solution delivery, post-go-live support and continuous improvement.
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