ServiceNow Senior Technical Consultant

JR United Kingdom; York; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading IT Service Management consultancy is seeking a ServiceNow Developer to join their team. The successful candidate will be responsible for implementing ServiceNow solutions and will possess hands-on experience with ITSM tools. This role offers an excellent opportunity for those looking to develop their skills within a respected team while working on diverse projects.

Qualifications

• Hands-on experience in ServiceNow development.
• Experience with multiple platform implementations is advantageous.
• Strong interpersonal skills necessary for client presentations.

Responsibilities

• Responsible for ServiceNow module development and end-to-end implementation.
• Advising customers on potential solutions from scoping to delivery.
• Training and hand-over to internal teams.

Skills

ITSM tools

ITIL fundamentals

ServiceNow development

Strong communication skills

Education

ServiceNow System Administration certification

ServiceNow Implementation Specialist certification

Job description

Working within an industry-leading IT Service Management consultancy, you will be involved in a range of ServiceNow implementation projects, both working as part of a team and, when required, individually. Depending on the scope and scale of the project, you will be responsible for specific module development or end-to-end implementation, from initial scoping and advising customers on potential solutions, through delivery, and into training and hand-over to internal teams. Additional training will be provided as required.

The successful candidate will have a broad understanding of ITSM tools and ITIL fundamentals, with hands-on development experience in ServiceNow, preferably with specialist consultancy experience within the ServiceNow ecosystem. ServiceNow-specific certifications are preferred, including System Administration (CSA) and Implementation Specialist (CIS) across multiple product lines. Strong communication skills are essential, along with the ability to present credibly and knowledgeably in front of clients. Experience with multiple ServiceNow platform implementations across various clients is advantageous but not mandatory. This role offers an excellent opportunity for someone with ServiceNow development expertise to join a highly respected team of consultants and developers.

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