ITSM Developer

Claranet; England; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading technology firm in the UK is looking for a ServiceNow Developer to design and implement automation solutions and integrations with other internal systems. The ideal candidate will have at least 2 years of ServiceNow development experience and a strong understanding of Agile methodologies. You will collaborate with teams to enhance business processes and provide technical insights on best practices. This role offers an exciting opportunity to work in a dynamic environment, contributing to innovative IT solutions.

Qualifications

• Minimum of 2 years of ServiceNow development experience.
• Experience developing REST/SOAP web services in ServiceNow.
• General development experience required.

Responsibilities

• Design, configure and implement ServiceNow based applications to support business processes.
• Review requirements with Business Analysts and end-users.
• Create interfaces using Web services and other technologies.

Skills

ServiceNow development experience

General Development Experience

ServiceNow Admin Certification

Experience in the development of REST/SOAP web services

Scripting experience in NodeJS

ITIL or experience in IT operations

Knowledge of Configuration Management Databases

Experience working in an Agile development environment

Job description

The Group ITSM & Automation team are part of Claranet’s Group function and are responsible for the development, maintenance / support and documentation of new and existing functionality related to automation of tasks or configuration items and integrations with other Claranet systems.

The successful applicant would show pride and passion for their work and who is willing to learn and use relevant technologies to provide the best possible solutions to our internal customers.

• Design, configure and implement ServiceNow based applications to support business processes that meet business requirements:
• Review and provide requirements with Business Analysts and/or end-users
• Contribute to technical designs and implementation plans in conjunction with other team members
• Follow agreed implementation plans and timelines to deliver required functionality
• Create interfaces to work with other internal and external systems using Web services and other technologies
• Work effectively and constructively as part of the ServiceNow Automation and Integration team and other virtual teams as needed
• Provide technical input on the capabilities of the ServiceNow platform and insights on the preferred/best practice way to implement solutions and appropriate trade-offs
• Workflow development
• CI class creation and/or modification of existing classes and relationships
• Use of automation to populate CMDB

About You

• ServiceNow development experience (2 year minimum)
• General Development Experience
• ServiceNow Admin Certification
• Experience in the development of REST / SOAP web services in ServiceNow
• Scripting experience in NodeJS
• ITIL or experience in IT operations
• Knowledge of Configuration Management Databases
• Experience working in an Agile development environment