ServiceNow HRSD Transformation Consultant

Capgemini; Glasgow; Hybrid; GBP 70,000 - 110,000; Full time

Job summary

Capgemini Invent seeks an experienced ServiceNow HRSD consultant to join our Employee Experience and HR practice. You will contribute to solution design, requirements gathering, and advisory workshops for global clients, delivering HR service improvements at scale.

You will work with ServiceNow architects and developers, supporting demonstrations, roadmaps, and HR digital transformations, while helping win new opportunities through strong client engagement and business case development.

Qualifications

• Completed ServiceNow certification, Certified System Administrator OR HR product owner enablement role.
• Awareness of ServiceNow HRSD capabilities with related CIS certifications completed or in progress.
• Experience supporting ServiceNow HR technology and enterprise service management projects.

Responsibilities

• Support development of ServiceNow solution recommendations and documentation.
• Assist with business process analysis, requirements gathering, user stories and workshop outputs.
• Support demonstrations and client workshops to show ServiceNow capabilities and outcomes.

Skills

ServiceNow HRSD

ServiceNow certification

HR product owner

Requirements gathering

Workshop facilitation

Solution design

Job description

Capgemini Invent seeks an experienced ServiceNow HRSD consultant to join our Employee Experience and HR practice. You will contribute to solution design, requirements gathering, and advisory workshops for global clients, delivering HR service improvements at scale.

You will work with ServiceNow architects and developers, supporting demonstrations, roadmaps, and HR digital transformations, while helping win new opportunities through strong client engagement and business case development.