ServiceNow HAM/SAM Transformation Consultant

DNS Info Ltd; Greater London; On-site; GBP 70,000 - 100,000; Full time

Job summary

DNS Info Ltd is seeking an experienced ServiceNow specialist to design and implement HAM Pro and SAM Pro capabilities, optimise ITAM processes, and align CMDB with business needs. You will lead integrations with discovery and procurement systems via IntegrationHub, oversee software reconciliation and hardware lifecycle management, and help shape governance and the transformation roadmap.

Strong stakeholder management and architecture experience are required to drive transformation initiatives

Qualifications

• Experience delivering ServiceNow HAM Pro and SAM Pro projects.
• Strong ITAM, CMDB, and Discovery capabilities.
• Proven experience with Integrations using IntegrationHub.
• Stakeholder management and transformation program delivery.

Responsibilities

• Design and implement ServiceNow HAM Pro and SAM Pro capabilities.
• Design processes and optimise ITAM and CMDB alignment.
• Integrate discovery and procurement systems via IntegrationHub.
• Oversee software reconciliation and hardware lifecycle management.
• Define governance, operating model and transformation roadmap.

Skills

ServiceNow HAM Pro

ServiceNow SAM Pro

ITAM

CMDB

Discovery

IntegrationHub

Process design

Implementation delivery

Stakeholder management

Architecture

Transformation experience

Tools

Discovery

IntegrationHub

Job description

Design and implement ServiceNow HAM Pro and SAM Pro capabilities; process design and optimisation; CMDB alignment; integrations with discovery and procurement systems; software reconciliation; hardware lifecycle management; governance and operating model design; transformation roadmap development.

Key Skills / Experience

ServiceNow HAM Pro, ServiceNow SAM Pro, ITAM, CMDB, Discovery, IntegrationHub, process design, implementation delivery, stakeholder management, architecture, and transformation experience.