ServiceNow Architect

Paritas Recruitment; Greater London; Remote; GBP 166,050; Full time

Job summary

A leading consultancy firm in the UK is seeking a ServiceNow Hardware Asset Management (HAM) Technical Product SME for a 3-week remote contract. The successful candidate will lead the design and implementation of ServiceNow HAM modules, ensuring compliance with governance standards. They will also mentor development teams and manage stakeholder relationships. The role requires deep knowledge of ServiceNow and strong analytical skills to make an immediate impact on a high-profile project.

Qualifications

• Deep understanding of ServiceNow HAM and CMDB architecture.
• Proven hands-on experience with ServiceNow configuration and customisation.
• Strong stakeholder management and communication skills.

Responsibilities

• Lead the design and optimisation of ServiceNow HAM modules.
• Design and implement HAM lifecycle processes from procurement through retirement.
• Mentor and guide development teams on ServiceNow best practices.

Skills

ServiceNow Hardware Asset Management (HAM)

Stakeholder management

Analytical skills

Problem-solving skills

Tools

ServiceNow

REST APIs

SOAP APIs

Job description

Contract Opportunity: ServiceNow Hardware Asset Management (HAM) Technical Product SME

Duration: 3 weeks | Rate: Up to £900/day | Location: Remote (may require occasional workshops)

We are seeking a highly skilled ServiceNow Hardware Asset Management (HAM) Technical Product SME to join a leading consultancy on a short-term contract. This is a hands-on role requiring both design and implementation expertise across ServiceNow HAM modules.

Key Responsibilities

• Lead the design, configuration, and optimisation of ServiceNow HAM modules, including Asset Classes, Models, Stockrooms, and Transfer Orders.
• Design and implement HAM lifecycle processes from procurement through retirement, ensuring compliance with governance and audit standards.
• Advise on ServiceNow architecture, integrations, workflows, and APIs to ensure scalable, maintainable solutions.
• Collaborate with stakeholders through workshops, requirement-gathering sessions, and governance discussions.
• Mentor and guide development teams on ServiceNow best practices.
• Design integrations with CMDB, Discovery, Procurement systems, and third-party tools using REST/SOAP APIs and MID Server.
• Ensure alignment with ITIL and ITAM frameworks and maintain CMDB data integrity.

Candidate Requirements

• Deep understanding of ServiceNow HAM and CMDB architecture.
• Proven hands-on experience with ServiceNow configuration, customisation, and scripting.
• Knowledge of ServiceNow upgrade and release management processes.
• Strong stakeholder management and communication skills, able to translate technical concepts for non-technical audiences.
• Excellent analytical and problem-solving skills in complex enterprise environments.

This is an excellent opportunity to make an immediate impact on a high-profile project within a consultancy setting.