Servicenow Developer

83zero Limited; Greater London; On-site; GBP 76,500 - 93,500; Full time

Benefits offered by this job

Hybrid working

Career progression

Training & development

Job summary

83zero Limited is seeking an experienced ServiceNow Developer to join a growing technology team delivering enterprise ServiceNow solutions. This role focuses on designing, developing and optimizing ServiceNow applications with emphasis on Virtual Agent and automation.

Hybrid UK-based role offering up to £85,000 plus benefits; successful candidate must hold Active SC Clearance and sole UK nationality; you will work with stakeholders across projects and client sites to deliver high-impact

Qualifications

• Proven experience developing and customizing the ServiceNow platform.
• Strong knowledge of ServiceNow workflows, scripting and integrations.
• Experience with ServiceNow Virtual Agent and/or Robotic Process Automation (RPA).
• Strong JavaScript development skills.
• Excellent analytical and problem-solving abilities.
• Strong communication skills with the ability to work collaboratively across technical and business teams.

Responsibilities

• Design, develop and maintain ServiceNow applications, modules and integrations.
• Configure and enhance ServiceNow Virtual Agent capabilities.
• Develop and support workflow automation using RPA technologies.
• Collaborate with business and technical stakeholders to gather requirements and translate them into scalable technical solutions.
• Optimise platform performance, troubleshoot issues and ensure high availability.
• Contribute to the continuous improvement of the ServiceNow platform and development standards.

Skills

ServiceNow development

Workflows & scripting

ServiceNow Virtual Agent

RPA

JavaScript

Analytical skills

Communication

Job description

ServiceNow Developer

Salary: Up to £85,000 + Benefits
Location: Hybrid (UK - office, client site and home working)
Security Requirements: Active SC Clearance and Sole UK Nationality are essential for this role.

The Opportunity

We are looking for an experienced ServiceNow Developer to join a growing technology team delivering innovative ServiceNow solutions across enterprise environments. This is an exciting opportunity to work on a combination of project delivery and platform enhancement, helping to improve business processes, automate workflows and enhance the end-user experience.

Working alongside technical specialists and automation teams, you will play a key role in designing, developing and optimising ServiceNow solutions with a particular focus on Virtual Agent and intelligent automation.

Key Responsibilities

• Design, develop and maintain ServiceNow applications, modules and integrations.
• Configure and enhance ServiceNow Virtual Agent capabilities.
• Develop and support workflow automation using RPA technologies.
• Collaborate with business and technical stakeholders to gather requirements and translate them into scalable technical solutions.
• Optimise platform performance, troubleshoot issues and ensure high availability.
• Contribute to the continuous improvement of the ServiceNow platform and development standards.

Essential Skills & Experience

• Proven experience developing and customising the ServiceNow platform.
• Strong knowledge of ServiceNow workflows, scripting and integrations.
• Experience with ServiceNow Virtual Agent and/or Robotic Process Automation (RPA).
• Strong JavaScript development skills.
• Excellent analytical and problem-solving abilities.
• Strong communication skills with the ability to work collaboratively across technical and business teams.

Essential Requirements

Applicants must meet the following criteria:

• Active SC (Security Check) Clearance.
• Sole UK National (dual nationality cannot be considered for this position).
• Eligible to work on secure UK Government programmes.
• Able to work in a hybrid environment, including client sites and UK offices as required.

What's on Offer

• Salary up to £85,000.
• Hybrid working model with flexibility.
• Opportunity to work on complex, high-profile programmes.
• Ongoing training and professional development.
• Collaborative and supportive technical environment.
• Excellent career progression opportunities.