Servicenow Developer

Deerfoot Recruitment Solutions Limited; City Of London; Hybrid; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Training and development

Private medical and dental cover

Generous pension scheme

Group income protection

Gym discounts / cycle-to-work / eye</p

Job summary

Global Consultancy is seeking a ServiceNow Developer to design, build, and maintain ServiceNow applications across UK locations with a hybrid work model. The role focuses on Virtual Agent and RPA-driven workflows, delivering meaningful improvements to user experiences and business processes.

You will collaborate with stakeholders, implement and configure Virtual Agent, integrate RPA tools, and monitor platform performance to ensure reliability and responsiveness.

Qualifications

• Solid experience developing and customising ServiceNow (workflows and integrations).
• Good understanding of ITSM and ITOM processes.
• Exposure to ServiceNow Virtual Agent and/or RPA tools.
• Strong JavaScript programming skills.
• Proactive, problem-solving mindset with willingness to learn and grow.

Responsibilities

• Designing, developing, and maintaining ServiceNow applications and modules, with a focus on Virtual Agent and RPA-driven workflows.
• Working closely with stakeholders to understand requirements and translate them into scalable technical solutions.
• Implementing and configuring ServiceNow Virtual Agent to enhance customer and user experience.
• Integrating RPA tools with ServiceNow to automate repetitive processes and improve operational efficiency.
• Monitoring, troubleshooting, and optimising platform performance to ensure reliability and responsiveness.

Skills

ServiceNow development

ITSM ITOM

Virtual Agent / RPA

JavaScript

Problem solving

Job description

ServiceNow Developer

Location: UK-wide office locations to choose from (Hybrid - 2 days onsite)

Salary: £70,000 - £100,000 DOE + comprehensive benefits (Including training / development)

Type: Permanent, Full-Time

Are you a ServiceNow Developer looking to take your career to the next level? This is your chance to work on high-impact platforms that genuinely improve user experiences and business processes within a collaborative, forward-thinking environment for a Global Consultancy.

You’ll join a highly skilled technology team where innovation is encouraged, learning is supported, and your work will directly influence the performance and evolution of critical systems. If you’re passionate about ServiceNow, automation, and delivering meaningful change, this is a role you won’t want to miss.

What you'll be doing

• Designing, developing, and maintaining ServiceNow applications and modules, with a focus on Virtual Agent and RPA-driven workflows
• Working closely with stakeholders to understand requirements and translate them into scalable technical solutions
• Implementing and configuring ServiceNow Virtual Agent to enhance customer and user experience
• Integrating RPA tools with ServiceNow to automate repetitive processes and improve operational efficiency
• Monitoring, troubleshooting, and optimising platform performance to ensure reliability and responsiveness

What you'll bring

• Solid experience developing and customising ServiceNow (including workflows and integrations)
• Good understanding of ITSM and ITOM processes
• Exposure to ServiceNow Virtual Agent and/or RPA tools
• Strong JavaScript programming skills
• A proactive, problem-solving mindset with a desire to continuously learn and grow

Desirable

Experience working in complex or public sector environments

Security requirements

Due to the nature of the work, you must be eligible for SC Clearance (including 5 years' continuous UK residency).

What's in it for you?

• Competitive salary up to £100,000 DOE
• Hybrid working model (office, client site, and home-based flexibility)
• Excellent training and development opportunities
• Private medical and dental cover
• Generous pension scheme
• Group income protection
• Gym discounts, cycle-to-work scheme, eye care and more

This is a fantastic opportunity to work on meaningful, large-scale systems while continuing to build your expertise in ServiceNow and automation technologies.

ServiceNow Engineer / ServiceNow Consultant / ServiceNow Specialist / ServiceNow Application Developer / ServiceNow Platform Developer / ServiceNow Technical Consultant / ServiceNow Solutions Consultant / ServiceNow Implementation Consultant / Senior ServiceNow Developer / Lead ServiceNow Engineer / ServiceNow Architect (or Platform Architect) / Technical Lead (ServiceNow)