ServiceNow Architect

Vbeyond; Greater London; On-site; GBP 90,000 - 140,000; Full time

Job summary

Vbeyond is seeking an accomplished ServiceNow Architect/Lead Developer to lead enterprise-wide ServiceNow initiatives in a regulated environment. The role requires 8+ years of hands-on ServiceNow experience and 5+ years in Architect/Lead positions, delivering end-to-end implementations across ITSM, ITOM, HRSD, SecOps, GRC/IRM and SPM.

You will leverage scripting, Flow Designer, Integration Hub, ATF, and CMDB expertise to design secure, scalable solutions.

Qualifications

• 8+ years of hands-on ServiceNow experience.
• 5+ years in a ServiceNow Architect or Lead Developer capacity.
• Experience implementing multiple ServiceNow modules: ITSM, ITOM, HRSD, SecOps, GRC/IRM, SPM.
• Expertise in ServiceNow scripting (client-side and server-side)
• Flow Designer
• Integration Hub
• Service Portal / Employee Center
• ATF
• CMDB architecture
• Enterprise integrations: REST, SOAP, MID Server
• End-to-end ServiceNow implementations
• Security model: ACLs, Roles, Domain separation
• Experience in Agile environments
• Excellent written and verbal English
• Ability to work in high-pressure, regulated environments
• Desirable: CTA or CIS certifications, DevOps/CI/CD, PA and Reporting, cloud infra familiarity, audits/regulatory compliance initiatives

Skills

ServiceNow scripting

Flow Designer

Integration Hub

CMDB architecture

End-to-end ServiceNow implementations

REST

SOAP

MID Server

Service Portal / Employee Center

ATF (Automated Test Framework)

Security model: ACLs/Roles/Domains

Agile environments

English communication

Tools

ATF

Service Portal

MID Server

Job description

Mandatory Requirements

• 8+ years of hands-on ServiceNow experience.


• 5+ years in a ServiceNow Architect or Lead Developer capacity.


• Proven experience implementing multiple ServiceNow modules, including:
  
  
  
  • ITSM
  
  
  • ITOM
  
  
  • HRSD
  
  
  • SecOps
  
  
  • GRC/IRM
  
  
  • SPM
  
  
  
  


• Deep expertise in:
  
  
  
  • ServiceNow scripting (client-side and server-side)
  
  
  • Flow Designer
  
  
  • Integration Hub
  
  
  • Service Portal / Employee Center
  
  
  • Automated Test Framework (ATF)
  
  
  • CMDB architecture
  
  
  
  


• Strong experience with enterprise integrations, including:
  
  
  
  • REST
  
  
  • SOAP
  
  
  • MID Server
  
  
  
  


• Demonstrated experience delivering end-to-end ServiceNow implementations, from design through deployment.


• Strong understanding of the ServiceNow security model, including:
  
  
  
  • ACLs
  
  
  • Roles
  
  
  • Domain separation
  
  
  
  


• Experience working in Agile environments.


• Excellent written and verbal communication skills in English.


• Ability to work effectively in high-pressure, regulated environments.

Desirable Qualifications

• ServiceNow Certified Technical Architect (CTA) or progress toward CTA.


• Multiple ServiceNow CIS certifications, such as:
  
  
  
  • ITSM
  
  
  • HRSD
  
  
  • ITOM
  
  
  • SecOps
  
  
  • GRC
  
  
  
  


• Experience in financial services or other regulated industries.


• Knowledge of DevOps and CI/CD pipelines.


• Experience with ServiceNow Performance Analytics and Reporting.


• Familiarity with cloud infrastructure and enterprise integration platforms.


• Experience supporting audits and regulatory compliance initiatives.

Thanks.