Service Technician

Forth Ports Group; Tilbury; On-site; GBP 52,000 - 66,000; Full time

Benefits offered by this job

Competitive salary

Generous annual leave

Pension up to 16.5% + life assurance

On-site parking

Employee wellbeing support

Job summary

Forth Ports Group in Tilbury is seeking two Service Technicians to join the LCTE Engineering team at the Port of Tilbury. The role focuses on planned maintenance of terminal equipment, fault diagnosis, and carrying out mechanical and electrical repairs to maximise reliability.

You will work as part of a dedicated team, ensuring safety compliance, recording all activities in the CMMS, and providing technical support to operations to keep port operations efficient and safe.

Qualifications

• Level 3 NVQ/ONC/HNC in engineering or equivalent.
• Completed a recognised engineering apprenticeship.
• Experience in planned maintenance and repairs on mechanical/electrical plant.

Responsibilities

• Carry out planned and reactive maintenance on terminal equipment.
• Diagnose fault and perform mechanical and electrical repairs.
• Record maintenance activities accurately in CMMS.
• Ensure safety standards and high workmanship quality.
• Collaborate with shifts and engineering management for updates.

Skills

Fault finding

Electrical diagnosis

Hydraulic systems

Reading drawings

Diagnostic equipment

Safety compliance

Education

Level 3 NVQ/ONC/HNC in engineering

Engineering apprenticeship

Tools

CMMS

Diagnostic tools

Job description

Job Description

Job Title: Service Technician

Location: Port of Tilbury

Hours: 42 hours per week (4 days on 4 off)

Compensation: £53,745 + Shift allowance £5,374

At Forth Ports, we keep trade, logistics, and infrastructure moving. Every day, our teams support the flow of goods, materials, and services that businesses and communities rely on, helping to power economic growth across the UK and beyond. Our people are at the core of everything we do, and their expertise, commitment, and innovation drive our success.

With our commitment to reach carbon neutrality by 2032 and Net Zero by 2042, we're investing heavily in sustainable and digital technologies, including major growth in offshore wind and greener port operations. For you, this means joining a business that's evolving, ambitious, and making a real difference.

About The Role

We are seeking to appoint two Service Technicians to join the LCTE Engineering team at the Port of Tilbury.

In this role, you will work as part of a dedicated engineering team primarily responsible for the planned maintenance on a range of terminal equipment. The position involves carrying out scheduled maintenance, fault diagnosis, and mechanical and electrical repairs, while providing technical support to operational plant.

You will ensure compliance with safety standards, maintain optimal equipment performance, and maximise plant reliability, with a strong focus on safety, equipment availability and minimising downtime.

Key Responsibilities

• Carry out planned and reactive maintenance, including defect repairs, on a fleet of Straddle Carriers, Ship-to-Shore Container Cranes, and various other terminal equipment.

• Work flexibly across mechanical and electrical disciplines in line with company safety, environmental, and operational standards to maximise equipment reliability and availability.

• Respond to equipment breakdowns, as required, on key terminal assets in a safe and timely manner.

• Ensure all maintenance work is completed safely and to a high standard, supporting equipment reliability and operational performance.

• Accurately and concisely record all maintenance activities, inspections, fault findings, and repairs using the designated maintenance reporting software.

• Communicate effectively with Shift Supervisors and Engineering Management, providing timely updates on equipment condition, faults, and work progress.

• Support equipment reliability and compliance through fault investigation, statutory inspections, safety checks, and accurate maintenance records.

• Safely operate and inspect engineering plant and equipment in accordance with company procedures, including the use of MEWPs, Forklifts, and plant vehicles.

• Maintain high standards of housekeeping and cleanliness across workshops and equipment.

• Take responsibility for your own health and safety, and that of others, fully complying with all London Container Terminal health, safety, environmental, and security policies.

• Work effectively as part of a team, collaborating with Operations, Engineering colleagues, and Technical Specialists to support safe and efficient terminal operations.

• Demonstrate flexibility to work shift patterns and overtime as required to meet operational demands.

Essential Qualifications

• Level 3 NVQ, ONC or HNC in an engineering related discipline.

• Completed a recognised engineering apprenticeship.

Technical Skills

Engineering Skills

• General mechanical fitting with strong fault-finding and diagnostic skills.

• Experience in engine diagnostics.

• Hot works, welding and fabrication.

• Hydraulic and pneumatic systems.

• Ability to read and interpret engineering drawings, technical manuals, and schematics.

• Experience using diagnostic equipment and specialist maintenance tools.

• Preventative and condition-based maintenance techniques.

• Safe isolation (LOTO) and permit-to-work procedures.

Desirable Skills (Not Essential)

• Electrical fault-finding skills on industrial and mobile plant systems.

• Knowledge of hybrid and DC battery systems.

• Experience with PLC‑controlled equipment and industrial control systems.

• Experience using Computerised Maintenance Management Systems (CMMS).

IT & Personal Skills

• Competent IT skills, including Microsoft Outlook, Excel, Word, and PowerPoint.

• Ability to work independently and collaboratively as part of a multidisciplinary engineering team.

• Practical, hands‑on approach with strong fault‑finding and problem‑solving skills.

• Good communication skills, with the ability to provide clear and accurate updates to colleagues and management.

• Strong attention to detail, with a commitment to safe working practices and high‑quality workmanship.

What Forth Ports can offer you

At Forth Ports, our people are our priority, and we are committed to creating a flexible, open, and supportive working culture. As part of our team, you will enjoy

• A competitive salary

• Generous annual leave entitlement

• Defined contribution pension scheme with up to 16.5% joint contribution plus life assurance at 4x salary

• In‑house Occupational Health — Provides professional workplace health advice, support, and guidance for employees across all sites

• Employee Assistance Programme (EAP) — Delivered through Health Assured, offering 24/7, 365‑day confidential wellbeing support via the Wisdom app or telephone access, covering mental health, financial advice, legal guidance, and emotional wellbeing

• Physiotherapy Support — Access to physiotherapy sessions through three external providers in Scotland, plus an onsite physiotherapist once per week in Tilbury

• An annual Christmas thank you gift of a complimentary turkey or meat‑free alternative for all employees

• GymFlex health club memberships offering discounted access to gyms including Nuffield Health, PureGym, Anytime Fitness, The Gym Group, and selected local gyms

• Cycle to Work scheme to support affordable, sustainable commuting

• On‑site free parking available for all employees

• Attractive family‑friendly policies, including enhanced maternity cover

• Employee discount platform providing savings on UK‑wide restaurants, retail, car rentals, days out, and holidays

We value diversity and inclusivity, and we are an equal opportunities employer. We welcome applications from candidates of all backgrounds and will consider all applications for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status.

As a signatory to the Armed Forces Covenant, we are committed to ensuring that members of the Armed Forces community are treated fairly and are not disadvantaged in their civilian careers because of their service.

We welcome applications from veterans, reservists, cadet force adult volunteers, and military spouses/partners, and we actively support flexible and inclusive recruitment practices.