Service Technician

Trek Bicycle Corporation; Bath; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

25 days annual leave

Bike purchase discount

Employee assistance program

24/7 virtual GP services

Healthcare cashback scheme

Gym membership discounts

Annual paid time off for charity work

Death in service benefit

Cycle to work scheme

Salary Sacrifice EV vehicle scheme

Enhanced Family Friendly policies

Job summary

Trek Bicycle Corporation in Bath, United Kingdom, is seeking a Service Technician to keep bikes in peak condition and help customers enjoy every ride. You’ll troubleshoot repairs, service diverse bikes, and often tackle brand‑new Trek models before they reach the sales floor.

You’ll build relationships with riders who rely on your expertise to keep their bikes running smoothly, delivering hands‑on care, practical problem solving, and ongoing learning in a supportive environment.

Qualifications

• A positive, self‑motivated approach and a willingness to support your teammates.
• A warm, friendly manner with strong listening skills and a desire to help—even on busy days.
• Clear and confident communication.
• Excellent attention to detail and a love for hands‑on problem solving.
• Curiosity and eagerness to learn about bicycle servicing.

Responsibilities

• Troubleshoot repairs and service a wide variety of bikes.
• Often work on brand‑new Trek models before they reach the sales floor.
• Build trusting relationships with riders who rely on your expertise to keep bikes running smoothly.

Skills

Positive attitude

Customer service

Communication

Attention to detail

Hands-on problem solving

Curiosity to learn

Job description

As a Trek Service Technician, each day brings something new and hands‑on. Your work centres around caring for bikes so their owners can enjoy every ride with confidence. You’ll troubleshoot repairs, service a wide variety of bikes, and often be one of the very first to work on brand‑new models before they reach the sales floor. Just as important, you’ll build trusting relationships with riders who rely on your expertise to keep their bikes running smoothly. Whether you’re completing a quick adjustment or handling a more complex repair, your care and attention will help create memorable experiences for our customers.
We’re looking for a teammate who brings warmth, great communication, and a genuine desire to learn. If you love helping others, enjoy practical problem‑solving, and want to grow your technical skills in a supportive environment, this could be a wonderful fit. What you’ll bring to the team

• A positive, self‑motivated approach and a willingness to support your teammates
• A warm, friendly manner with strong listening skills and a desire to help—even on busy days
• Clear and confident communication
• Excellent attention to detail and a love for hands‑on problem solving
• Curiosity and eagerness to learn about bicycle servicing
• A commitment to developing your skills and staying up to date with new technologies
  Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes.

When you’re on our team, you’re supported, encouraged to learn and grow, and given plenty of opportunities to do so. We invest in each other’s success and grow together as a team. We’re proud to offer flexible working opportunities, enhanced family‑friendly policies, and a commitment to equity‑because fairness and inclusion matter to us. Together, we’ll achieve great things. Ready to start your journey with us?

Benefits at Trek

• 25 days annual leave per year, plus bank holidays
• Discounted employee purchase scheme on bikes, parts and accessories
• 24/7 employee assistance program and counselling services
• 24/7 virtual GP services
• Healthcare cashback scheme
• Gym membership discounts and discounts on other health and wellbeing brands
• Annual paid time off for charity work
• Death in service benefit
• Cycle to work scheme
• Salary Sacrifice EV vehicle scheme
• Enhanced Family Friendly policies