Service Team Leader – Auto Service Centre | Lead & Develop

Bowker Motor Group; Preston; On-site; GBP 32,000 - 42,000; Full time

Job summary

Bowker Motor Group is recruiting a full-time Service Team Leader for its BMW & MINI Centre on Preston Docklands. The role requires a hands-on manager who can motivate staff, coordinate the service department and help deliver top-quality customer service.

Reporting directly to the Service Manager, the ideal candidate will have strong organisational and people management skills and a proactive approach, with a focus on meeting targets and maintaining high service levels.

Qualifications

• Previous experience in a service department is essential.
• Excellent communication to meet and exceed customer expectations and service levels.
• Good organisational and people management skills with a hands on approach.

Responsibilities

• Supporting the Service Advisor team and Service Manager.
• General administration duties.
• Liaising with the manufacturer and with customers and Workshop Controllers.

Skills

Customer service

Self-motivated

Interpersonal skills

Organisational skills

Effective communicator

Well-presented

People management

Team motivation

Multitasking

IT literacy

Job description

Bowker Motor Group is recruiting a full-time Service Team Leader for its BMW & MINI Centre on Preston Docklands. The role requires a hands-on manager who can motivate staff, coordinate the service department and help deliver top-quality customer service.

Reporting directly to the Service Manager, the ideal candidate will have strong organisational and people management skills and a proactive approach, with a focus on meeting targets and maintaining high service levels.