Service Support Assistant

Spinwell; Oldbury; On-site; GBP 10,000 - 40,000; Full time

Job summary

An excellent opportunity awaits as a Service Support Assistant in the public sector, where you will play a vital role in ensuring the accuracy of information and supporting new systems and processes. This role involves updating records, maintaining files, and prioritizing communications, all while showcasing your strong business administration skills. If you have a passion for organization and communication, this position offers a chance to make a meaningful impact in a supportive environment. Join a dedicated team committed to diversity, equality, and inclusion, and take the next step in your career with this engaging role.

Qualifications

• Demonstrated experience in a business admin role is essential.
• NVQ Level 1 in Business Administration or equivalent required.

Responsibilities

• Ensure accuracy and consistency of information.
• Support new YJS Prevention Officers in system setup.
• Maintain files and record systems efficiently.

Skills

Business Administration Experience

Microsoft Office

Finance and Procurement

Written Communication

Verbal Communication

Attention to Detail

Diary Management

Education

NVQ Level 1 in Business Administration

Job description

Role: Service Support Assistant
Contract Length: 3 months currently - may be extended further
Location: Oldbury
IR35: Inside
Pay Rate to Intermediary: £12.88 - £13.50 per hour depending on experience

Spinwell is recruiting for a Service Support Assistant for an excellent opportunity within the public sector.

RESPONSIBILITIES OF THE SERVICE SUPPORT ASSISTANT

1. Ensuring accuracy and consistency of information.
2. Updating the Early Help System.
3. Supporting the new YJS Prevention Officers in setting up new systems and processes.
4. Prioritising incoming post and messages and alerting officers & practitioners to matters which require attention.
5. Maintaining files and record systems including scanning and uploading of documents.
6. Ensuring that tasks allocated are completed accurately and within allocated timescale.

SKILLS/EXPERIENCE OF THE SERVICE SUPPORT ASSISTANT

1. Be able to demonstrate previous experience of working in a business admin role.
2. Will hold NVQ Level 1 in Business Administration or equivalent.
3. Experience of using Microsoft Office packages.
4. Experience of finance and procurement would be an advantage.
5. Have excellent written and verbal communication skills and good attention to detail.
6. Have the ability to plan & organise diaries.
7. A standard DBS check will be required for this role.

If you are a Service Support Assistant, apply now or send your CV to Spinwell!

We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion.