Service Support Assistant

Pertemps West Bromwich; Oldbury; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established public sector client is seeking a dedicated Service Support Assistant to join their dynamic team in the Sandwell area. In this role, you will be pivotal in delivering exceptional administrative support, ensuring the smooth operation of various processes while maintaining high standards of service delivery. Your responsibilities will include managing diaries, coordinating meetings, and ensuring data accuracy. This temporary position offers a unique opportunity to contribute to a meaningful cause while developing your skills in a supportive environment. If you are organized, proactive, and passionate about making a difference, this role is perfect for you.

Qualifications

• Proven experience in business administration is essential.
• Must hold a valid DBS Check (Enhanced).

Responsibilities

• Provide comprehensive administrative support to the team.
• Ensure accuracy and consistency of electronic information.
• Coordinate diaries and manage appointments.

Skills

Administrative Support

Communication Skills

Organisational Skills

Data Accuracy

Equality, Diversity, and Inclusion Commitment

Education

NVQ Level 1 in Business Administration

Tools

Microsoft Office

Job description

Pertemps West Bromwich are currently recruiting for a Service Support Assistant to join a non-profitable public sector client based within the Sandwell area.

As a Service Support Assistant, you will work as part of a team providing comprehensive administrative support to workers and managers, ensuring the accuracy and consistency of electronic information whilst maintaining high standards of service delivery.

Duties include (but are not limited to):

• Provide effective administrative support including setting up new systems and processes
• Ensure accuracy and consistency of data
• Coordinate diaries, book appointments, arrange meetings, and ensure all stakeholders are informed of arrangements
• Manage incoming post and messages
• Maintain accurate files and records, both electronic and paper-based
• Assist in notetaking for meetings
• Provide a first point of contact for visitors and telephone enquiries
• Support finance and procurement processes
• Complete all tasks accurate within allocated timescales

The ideal candidate:

• Must hold a valid DBS Check (Enhanced)
• Proven experience within a business administration role
• NVQ Level 1 in Business Administration
• Proficiency in Microsoft Office packages
• Excellent written and verbal communication skills
• Strong organisational skills, including the ability to plan and manage diaries
• A commitment to promoting equality, diversity, and inclusion within the workplace

37 hours per week
Temporary contract
£12.88 - £13.50 per hour depending on experience

If you would like to be considered for this position, please apply with your CV.