Service Sales Representative

Mettler Toledo; Cambourne; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

25 days annual leave

Bank Holidays

BUPA healthcare

Employee Assistance Program

Pension scheme

Life assurance

Team-building activities

Flexible patterns

Career progression

Job summary

Mettler Toledo is seeking a motivated Service Field Sales Representative to cover the South of the UK. You will drive sales of service contracts and solutions, build long-term customer relationships, and travel extensively to deliver compelling service presentations.

You will identify new business opportunities, work with service engineers, and manage the pipeline through CRM while aiming to meet or exceed targets and KPIs. This is a field-based role with commercial impact.

Qualifications

• Proven field sales experience in industrial/technical sectors.
• Track record of winning new business and growing accounts.
• Strong presentation and negotiation skills.
• Ability to travel across the territory with a driving licence.

Responsibilities

• Drive sales of service contracts and solutions across the territory.
• Identify new business opportunities and generate leads.
• Develop and strengthen relationships with existing customers.
• Conduct customer visits and deliver compelling service presentations.
• Collaborate with service engineers to ensure outstanding customer experience.
• Manage opportunities through CRM and maintain accurate pipeline data.
• Achieve and exceed sales targets and KPIs.

Skills

Field sales

New business development

Relationship building

Presentation skills

Negotiation

CRM proficiency

Driving licence

Willing to travel

Tools

CRM systems

Microsoft Office

Job description

Our Opening and Your Responsibilities

We are looking for a motivated and commercially driven Service Field Sales Representative to join our growing Service business. This is an exciting opportunity for a field-based sales professional who enjoys building relationships, creating new business opportunities, and helping customers improve operational performance through service solutions.

Covering the South of the UK, you will work directly with customers across a range of industries, promoting service contracts, calibration services, preventative maintenance programmes, and other value-added service solutions.

What You'll Be Doing

• Driving sales of service contracts and solutions across your territory.
• Identifying new business opportunities and generating qualified leads.
• Developing and strengthening relationships with existing customers.
• Conducting customer visits and delivering compelling service presentations.
• Collaborating with service engineers and internal teams to deliver an outstanding customer experience.
• Managing sales opportunities through CRM and maintaining accurate pipeline data.
• Achieving and exceeding agreed sales targets and KPIs

What You Need to Succeed

• Proven experience in field sales, ideally within industrial, technical, engineering, service, maintenance, calibration, instrumentation or related sectors.
• Track record of winning new business and growing existing accounts.
• Strong presentation, negotiation and communication skills.
• Ability to build long‑term customer relationships and influence decision‑makers.
• Self‑motivated, organised and results‑driven approach.
• Experience using CRM systems and Microsoft Office.
• Full UK driving licence and willingness to travel extensively across the territory

Our Offer to You

• 25 days’ annual leave plus Bank Holidays, increasing to 29 days.
• Option to buy or sell up to 5 additional leave days.
• Employee health and wellbeing focus, including BUPA healthcare and Employee Assistance Program.
• Trustee‑based pension scheme and life assurance at four times salary.
• Fun, inclusive culture with team‑building and charity events.
• Family‑friendly policies and flexible patterns.
• Culture fostering creativity, autonomy, and success.
• Commitment to learning and career progression.