Service Sales Manager - Energy

Alfa Laval; Burgh Heath; On-site; GBP 70,000 - 110,000; Full time

Benefits offered by this job

25 days holiday

Health cash plan

Life insurance

Career development

Cycle to work

Tech scheme

Job summary

Alfa Laval UK&I is seeking a proactive Service Sales Manager to maintain and develop our Service Business in line with local strategies. You will lead the sales team, drive profitable growth, and ensure alignment with Energy strategy, OneCRM and OneIB tools, while collaborating with Sales Operations and Customer Service.

The role focuses on developing opportunities from lead to quotation, guiding the team to meet ambitious targets and leveraging digital platforms to promote service offerings

Qualifications

• Proven sales leadership and successful team management.
• Experience with digitalised/on-line products and promoting services through digital platforms.
• Ability to translate market insights into growth plans and strong financial targets.

Responsibilities

• Define business strategy and plan for the assigned area according to Division Strategy and UK&I Service Strategy.
• Lead the sales team to achieve plan and process targets, focusing on lead-to-opportunity and opportunity-to-quote sub-process.
• Forecast, monitor budgets and financial targets, and drive profitable growth in ENERGY Service Division.
• Coordinate with Sales Operations and Customer Service to align activities and drive service sales via channels.

Skills

Sales leadership

People management

Digital platforms

CRM tools

Tools

OneCRM

OneIB

Job description

We are recruiting for a Service Sales Manager within our Energy Division for Alfa Laval in the UK and Ireland.

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

About the job

The key focus for the role is to maintain and develop our Service Business in line with our local sales company strategies with the objective of creating profitable, diverse growth. Alongside this you will also lead the sales team giving the direction and ensuring that they are performing according with the plan and the sales process, with the special focus on lead to opportunity and opportunity to quote sub-process.

Key tasks include:

Define the business strategy and plan for assigned area of responsibility according to Division Strategy, UK&I Service Strategy, plan and targets. You will also be a key member of the management team for both UK&I Service and Energy.

Sales Management

• Develop the business by driving relevant sales and business development activities to get the customer Loyalty and satisfaction: Market Analysis, Pricing, Visits, Conferences.
• Support and drive the development and implementation of the Business Units’ service sales.
• Support the team to identify key business opportunities and drive for profitable growth.
• Drive and support sales via Channels in line with the overall Energy strategy.
• Ensure Alfa Laval’s Service are a market leader and benchmark example.
• Use customer and market feedback & analysis to steer Energy service business plans.
• Forecasts Sales and budget and monitor progress against objectives and financial targets to identify problem areas to improve the performance.
• Work proactive and structured with the sales and business development to optimize the sales efficiency of the team
• Drive the usage of OneCRM across the business unit.
• Drive the usage of OneIB, Alfa Laval’s Installed Base tool across the business unit.
• Use and promote the use of Alfa Laval’s sales tools.
• Steer the collaboration and alignment within Sales with Service Operations and Customer Service teams.

People Management

• Lead the sales team giving the direction and ensuring that they are performing according with the plan and the sales process, with the special focus on lead to opportunity and opportunity to quote sub-process.
• Develop, motivate and coach direct reports to secure the development of relevant sales and product/application competencies.
• Set KPI’s and SMART goals

Financial

• Take ownership of the forecasting process and secure that all financial targets and operational commitments are met.
• Development of profit factor of ENERGY Service Division.

Who you are

You are a proactive, enthusiastic and committed individual with a strong service and after sales focus. You demonstrate drive, initiative and a commitment to excellence. You are a good communicator and use your networking and influencing skills across all levels of the organisation. You have a background within Sales as well as digitalised/on-line products and promoting products and services through digital platforms and can align with the digital strategies within Alfa Laval UK.

What you know

As a proven sales leader you will be able to demonstrate the ability to transfer customer, competitor and market analysis into growth plans to achieve strong financial targets. Your people skills are used to motivate a broad ranging team to work together and build a strong team ethic.

You will have a background of using business acumen and improvement strategies to enhance the capabilities of both your area of responsibility and the wider company.

You will be able to demonstrate the ability to think beyond your own area of expertise and work within the management team to drive the business forward.

What we can offer

Alfa Laval UK&I currently provides a wide range of benefits, schemes, and initiatives to our employees including:

Holiday entitlement of 25 days + Bank holidays

Simply Health – Health cash plan available to enter worth over £2500 annually

Life Assurance – 4X annual salary when you remain in the pension

Training and Career Development potential

Cycle to work scheme

Tech scheme benefit

Our commitment to integrity

We care about diversity, inclusion, and equity in our recruitment processes. We also believe behavioural traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games. Playing the games is mandatory.

As part of our commitment to maintaining a safe and secure workplace, we conduct background checks on final candidates for this role. In addition, you will need to show your right to work in the UK.

For more information, please contact

Reece Watmore, Talent Acquisition Partner,

Applications will be continuously monitored throughout the process and interviews arranged accordingly.

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