Service & Parts Advisor - Growth, Benefits & Progression

Vertu Motors plc; Worksop; On-site; GBP 27,000 - 37,000; Full time

Benefits offered by this job

25 days holiday

Discounts

Car purchase

Share scheme

Pension

Family leave

Training

Job summary

Vertu Toyota Worksop is hiring a Service Advisor to join a leading UK motor retailer. You will bridge customers and the workshop, ensuring a positive, clear experience and building trusted relationships. The role includes two days per week in the Parts department, expanding exposure and value to the team.

The package features a £32,000 basic salary and a strong benefits scheme. Regular hours are Mon-Fri 8am–5:30pm with alternate Saturday mornings.

Qualifications

• Motor trade experience (ideally service, aftersales or front of house).
• Full UK driving licence (manual & automatic).
• Strong communication skills and a customer-first approach.
• Ability to multitask and stay organised in a busy environment.
• Confidence using systems and working towards targets.

Responsibilities

• Manage customer bookings and set clear expectations.
• Keep customers updated throughout their vehicle’s service or repair.
• Identify opportunities to upsell products or services in a helpful way.
• Follow up to ensure a great customer experience.
• Support Parts with inbound enquiries and sourcing parts (2 days per week).

Skills

Motor trade

Driving licence

Communication

Multitasking

Systems proficiency

Job description

Vertu Toyota Worksop is hiring a Service Advisor to join a leading UK motor retailer. You will bridge customers and the workshop, ensuring a positive, clear experience and building trusted relationships. The role includes two days per week in the Parts department, expanding exposure and value to the team.

The package features a £32,000 basic salary and a strong benefits scheme. Regular hours are Mon-Fri 8am–5:30pm with alternate Saturday mornings.