Service & Operations Specialist

Acorn Engineering Limited; Slough; On-site; GBP 17,000 - 28,000; Full time

Benefits offered by this job

25 days holiday

Life Assurance

360 Wellbeing App - 24/7 GP access

Death in Service Insurance

Scottish widow pension

Fertility Treatment Support Leave

Paid Maternity Leave

Paid Paternity Leave

Gym & fitness discounts

Employee refer-a-friend scheme

Employee Recognition Scheme

Job summary

Acorn Engineering Limited in Slough is seeking a Service & Operations Coordinator to join a busy team. This Temp to Perm role focuses on coordinating service activities, supporting engineers and subcontractors, and maintaining compliance and client records in a fast-paced environment.

You will be highly organised, proactive, and capable of handling multiple priorities with accuracy. The role involves administration, first point of contact duties, and collaboration across departments to ensure

Qualifications

• Experience in administrative, coordination, or operational support roles.
• Strong organisational and time management skills.
• Excellent written and verbal communication.
• Proficient with MS Word/Excel/Outlook.
• Proactive, independent and team player.
• Experience in maintenance/engineering/service environment preferred.

Responsibilities

• Provide administrative and operational support to service and operations teams.
• Act as a professional first point of contact for visitors and incoming calls.
• Manage and maintain client documentation, compliance records, and operational paperwork.
• Coordinate subcontractor administration, including certification management and site visit arrangements.
• Support engineers with ordering tools, booking goods received, and organising supplies.
• Issue and monitor documentation required before works commence. Assist with invoice administration and internal approval processes.
• Maintain accurate records across internal systems and client portals.
• Produce reports and support service improvement initiatives.
• Work collaboratively across departments to support business objectives and service delivery.

Skills

Organisational skills

Time management

Communication skills

Independent and team work

Administrative/coordination experience

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Acorn Engineering Limited in Slough is seeking a Service & Operations Coordinator to join a busy team. This Temp to Perm role focuses on coordinating service activities, supporting engineers and subcontractors, and maintaining compliance and client records in a fast-paced environment.

You will be highly organised, proactive, and capable of handling multiple priorities with accuracy. The role involves administration, first point of contact duties, and collaboration across departments to ensure