Service Operations Lead - Maintenance & Scheduling

Kemp Eko Talent Ltd; Liskeard; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Company Benefits

Job summary

Kemp Eko Talent Ltd is seeking a Service Administrator in the United Kingdom to support its field service engineering team and ensure high standards of customer service in a production environment.

The role is full-time and permanent with a Monday to Friday day shift (9:00 AM – 5:30 PM). Salary is £28,000 plus Company Benefits, with opportunities to contribute to process improvements and health & safety compliance.

Qualifications

• Background in service, operations, planning or administration within an engineering environment.
• Experience scheduling reactive and routine maintenance across an engineering team.
• Strong customer service and organisational skills.
• Proactive approach to problem-solving and process improvement.
• Knowledge of health & safety regulations, risk assessments and compliance.

Responsibilities

• Oversee the field service engineering team and ensure effective service delivery.
• Schedule preventative and reactive maintenance activities.
• Provide professional technical support to clients and monitor service quality.
• Collaborate with teams to drive process improvements and compliance.

Skills

Service/operational background

Scheduling maintenance

Customer service

Organisational skills

Problem solving & improvements

Health & safety knowledge

Job description

Kemp Eko Talent Ltd is seeking a Service Administrator in the United Kingdom to support its field service engineering team and ensure high standards of customer service in a production environment.

The role is full-time and permanent with a Monday to Friday day shift (9:00 AM – 5:30 PM). Salary is £28,000 plus Company Benefits, with opportunities to contribute to process improvements and health & safety compliance.