Service Operations Coordinator — Flexible Hybrid

Anord Mardix; Kendal; Hybrid; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Flexible/Hybrid Work

Travel opportunities

Discount programs

Job summary

Flex in Kendal, England is seeking a CPS Service Coordinator to support CPS service operations by coordinating service activities and liaising with engineers, subcontractors and clients. The role requires a proactive and organised approach, with the ability to manage multiple tasks in a fast-paced environment while maintaining high standards of customer service.

Flex offers a payroll package with flexible/hybrid work options and opportunities for travel, with emphasis on collaboration and

Qualifications

• Previous experience in a service coordination, administrative, or operational support role
• Strong team player with a positive and proactive approach
• Highly organised with the ability to prioritise and manage competing demands
• Strong attention to detail and commitment to accuracy
• Excellent written and verbal communication skills
• Confident engaging with stakeholders at all levels, both internally and externally
• Customer-focused with a professional and solution-oriented mindset
• Ability to perform effectively under pressure in a deadline-driven environment
• Good working knowledge of Microsoft Office, particularly Excel and Word
• Proven ability to communicate effectively with customers and stakeholders
• Eligibility to work in the UK

Responsibilities

• Processing customer and subcontractor orders
• Managing the CPS works calendar and booking service visits
• Report writing and site work analysis
• Ordering parts and consumables as necessary
• Arranging site access for engineers and undertaking briefings
• Managing fault calls and warranty issues
• Updating CPS systems accordingly

Skills

Service coordination

Administrative support

Operational support

Tools

Microsoft Office

Excel

Word

Job description

Flex in Kendal, England is seeking a CPS Service Coordinator to support CPS service operations by coordinating service activities and liaising with engineers, subcontractors and clients. The role requires a proactive and organised approach, with the ability to manage multiple tasks in a fast-paced environment while maintaining high standards of customer service.

Flex offers a payroll package with flexible/hybrid work options and opportunities for travel, with emphasis on collaboration and