CPS Service Coordinator – UK Customer Ops

Flextronics - The Flex Company; United Kingdom; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Merit pay review

Enhanced annual leave

Life insurance

Volunteer days

Mental health support

Job summary

Flextronics - The Flex Company in Kendal, England, is seeking a CPS Service Coordinator to support efficient CPS service operations, coordinating service activities, managing customer requirements, and ensuring clear communication between internal teams, engineers, subcontractors, and clients.

You will be a proactive, highly organised team player capable of handling multiple tasks in a fast-paced environment, with strong Excel/Word skills and a focus on accuracy, customer service, and problem

Qualifications

• Experience in a service coordination, admin, or operations support role.
• Strong team player with proactive approach.
• Highly organised with ability to prioritise competing demands.
• Attention to detail and accuracy.
• Excellent written and verbal communication.
• Confident engaging with internal and external stakeholders.
• Customer-focused with solution-oriented mindset.
• Ability to perform under pressure in a deadline-driven environment.
• Proficiency in Microsoft Office (Excel, Word).
• Eligibility to work in the UK.

Responsibilities

• Process customer and subcontractor orders.
• Manage CPS works calendar and book service visits.
• Prepare reports and analyse site work.
• Order parts and consumables as needed.
• Arrange site access for engineers and briefings.
• Handle fault calls and warranty issues.
• Update CPS systems accordingly.

Skills

Service coordination

Administrative support

Organised

Attention to detail

Communication skills

Stakeholder engagement

MS Office (Excel/Word)

Customer-focused

Tools

Scheduling systems

CRM software

Job description

Flextronics - The Flex Company in Kendal, England, is seeking a CPS Service Coordinator to support efficient CPS service operations, coordinating service activities, managing customer requirements, and ensuring clear communication between internal teams, engineers, subcontractors, and clients.

You will be a proactive, highly organised team player capable of handling multiple tasks in a fast-paced environment, with strong Excel/Word skills and a focus on accuracy, customer service, and problem